back

General Shipping Guidelines

“Unlike most online watch retailers, all of the watches on our website are located at our Atlanta showroom and ready to ship the same day. You can call one of our experts on our sales staff, and they can physically pick up the beautiful timepiece you are ordering. Not many online retailers can claim to do the same”

Victoria

Owner SwissWatchExpo

FREE DOMESTIC SHIPPING:
SwissWatchExpo is pleased to offer fully insured second day air shipping free of charge on all domestic orders and economical international shipment around the World.

SPECIAL ORDER SHIPPING POLICY:
All watches labeled as Special Order will be shipped in 2-5 business days from order date. Because these are items specially ordered from our supplier to fulfill the order, there is a slight delay compared to our regular, in-stock inventory.

SHIPMENT TIMING:
All watches listed on our website for purchase are in stock and ready to ship. For verified payments received prior to 4pm, we generally ship the same business day. Shipments go out Monday – Friday, excluding holidays. Owning all of our inventory at our beautiful showroom in Buckhead, Atlanta; allows us to offer this premium service to our customers.

PRE-SHIPMENT PROCESS:
Each watch is pulled from our showcase, and verified against the listing on the website. The box and papers for the timepiece are added to the package to match the description in our website listing.

The watch then goes to our expert team of watchmakers where it undergoes as series of tests using state-of- the-art equipment. The watchmaking team runs this final stage of testing to ensure the proper cosmetic condition, timing accuracy and water-resistance (when applicable).

SHIPMENT PROCESS:
Your order will be inspected, securely packed, and shipped by UPS or Fedex. Orders can be shipped to your billing address.

SHIPPING TERMS:
All SwissWatchExpo shipments are fully insured and securely packed. A signature is required at the time of delivery or pick up.

ORDER TRACKING:
We will send an email notification with tracking information once your package has shipped.

INTERNATIONAL SHIPMENTS:
We are proud to offer shipping to over 60 countries around the world. It is the customer’s responsibility to ensure that the item can be legally imported into the destination country. Regulations may prohibit importation of items made with exotic materials.

SALES TAX:
SwissWatchhExpo is obligated by law to collect sales tax on shipping and handling fees associated with taxable orders shipped to Georgia State addresses.

CUSTOMS & DUTIES:
Any customs charges, import/export duties, or other fees and taxes applicable to international orders are the responsibility of the customer, even if you refuse the shipment on delivery. Some countries charge additional Collect on Delivery (COD) fees, which are collected by the carrier at the time of delivery and which do not go to SwissWatchExpo. In certain cases, customs officers may have the right to delay or deny the delivery of your package; we have no control over this, but we do reduce the likelihood of it happening by shipping with reliable international carriers like UPS and FedEx.



GENERAL DELIVERY TIME AND COSTS:

UPS second day Air 2 Business Days Free
Fedex second day Air 2 Business Days Free
UPS next day Air 1 Business Day $40.00
Fedex next day Air 1 Business Day $40.00
Fedex Saturday Delivery 1 Day Delivery $60.00
Fedex International Air Express $90.00

Visit Our Store

Street: 3170 Peachtree Rd
City: Atlanta
State: GA
Zip: 30305
Phone (404) 814-1814 | (800) 797-0634

SwissWatchExpo is a retailer of pre-owned luxury Swiss watches. We are not an authorized Rolex SA or Cartier International AG dealer nor are we an authorized retailer of any other watch or jewelry manufacturer. Datejust, Day-Date President, Presidential, Pearlmaster, Masterpiece, Submariner, Cosmograph Daytona, Explorer, Sea Dweller, GMT Master, Yacht-Master, Air King Milgauss, Prince, and Cellini are all registered trademarks of the Rolex Corporation (Rolex USA, Rolex S.A.). Cartier, Audemar Piguet, Baume & Mercier, Bell & Ross, Bedat, Breitling, Chopard, Ebel, Franck Muller, Girard-perregaux, Graham, Iwc, Jaeger Lecoultre, Longines, Maurice Lacroix, Omega, Piaget, Panerai, Patek Philippe, Roger Dubuis, Tag Heuer, Vacheron & Constantin, Tudor, Zenith, Ulysse Nardin are all registered trademarks of their respective corporations. The manufacturer's warranty will not apply to watches sold by SwissWatchExpo and SwissWatchExpo is not an authorized dealer of any of these brands. All warranties are provided solely by SwissWatchExpo. All trademarked names, brands and models, mentioned on this site are the sole property of their respective trademark owners. This site, including its owners, operators, and developers, is not affiliated with nor endorsed by ANY watch or jewelry manufacturer brand or any subsidiaries thereof, in any way.