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We rely solely on the patronage of our customers and the positive things they have to say about their experiences with us. That’s why we’re linked to the three biggest online independent review centers so you can have your say, unedited and unaltered in any way.
See below for a selection of the great things people have to say about us, and if you want to add your own comment, you can so using any of the following links.
I bought a Corum gold coin watch from Creed at Swiss Watch Expo in December, 2020. I've only had the watch about 2 months. A few days ago, I dropped it on hardwood floors. The watch came out of the casing and I was afraid I had broken it. I took the watch to Swiss Watch Expo and they repaired it while I waited and then DID NOT CHARGE ME TO FIX IT!!! Unbelievable!! SO NICE!! I have wanted this watch for 20 years and finally got it. The watch keeps perfect time and I love it. I get so many compliments as it is quite unique. I am SO HAPPY with Creed and all the people at Swiss Watch Expo. I plan on getting a Rolex Submariner in a few months. I will only go to SWE and highly recommend you do too. They are so nice, have beautiful watches and stand behind your purchase. Very rare and hard to find these days. THEY'RE THE BEST!!!!
This was my second purchase from SWE. Both times I worked with Creed and he was great. I wasn’t 100% sure what I wanted and he helped me make a better selection. My VC that I purchased two years ago has already appreciated $4k. I hope to add to my collection from them again soon.
I was very pleased with my experience at SWE. This was my first experience with online buying at this level. Michael Cash was very knowledgeable and professional, he followed through with everything he told me. I recommend this company without hesitation.
Amazing experience from start to finish. Michael Cash helped me find a watch for my husband's birthday and I can't say enough good things about how helpful he was and how easy the whole process was.
Made my second purchase from SWE. This a Piaget Polo that I wanted to purchase when living in HK in the mid-90s but would not (could not?) afford at the time. Quality, pricing and speed of delivery unsurpassed by others.
Great experience on the purchase of my new watch. The sales people are very knowledge and responsive, I was also fortunate to go in the store to look at a few watches before making my final decision.
Very pleased with the process of selling my Panerai and buying a limited edition Speedmaster. Will definitely purchase again from SwissWatchExpo
First time purchased a Cartier watch at SwissWatchExpo and was pleasantly surprised. The price was very reasonable and the process was easy and got the watch in two days. Customer service was great when I called because I could not open the clasps. I thought it was the wrong size but Bryan or Brandon (sorry I forgot the name) helped me out in no time... Thanks again...
I recently purchased a Rolex 36mm two tone datejust and before we finalized the order I got a call from SWE letting me know in detail on the time piece I was buying. I am very satisfied with the Rolex I bought from them. When I am ready to upgrade I will definitely be trading up with SWE. Thank you!
Michael Cash was my salesman. When you are trying to decide on such an important gift and a very expensive gift over the phone, you have only a voice to trust— with Michael it was comforting to have someone so professional & knowledgeable to guide me & provide relevant & important details to help me make the right decision. I highly recommend SWE & ask for Michael! Dr Hanshaw
Great customer services and phenomenal quality. I purchased a preowned Rolex that was in totally perfect condition. I will definitely be purchasing watches from SwissWatchExpo again! Thank you!
Excellent service! Michael was very helpful, he was available at all times for me and I am very happy with my newest watch. I’ll definitely be back!
I received my watch on time and the quality was great; their prices are very reasonable when you consider shipping is free and there are no taxes. I will use them again ; they have a lot of beautiful pieces ; I got a Rolex that takes 2-4 months to get anywhere else.
I purchased an 80s Rolex DateJust model 16014 (probably the best all-around timepiece anyone could have) from SWE. Michael Cash helped me through the process and I could not have been treated better! It was a great experience and the watch was stunning! One of the best examples of a 1980s Rolex with the legendary 3035 movement! It has the Clinergic 21 anchor escapement with Kif-Ultraflex shock resistance system! Not to mention the vintage aged matching lume on dial and hands! The 16014 is “Chris-approved” and so is SWE. Thank you SWE for helping me acquire this rare model!
Great service and price added with their new show room you will not be disappointed. Creed my sales man was very knowledgeable about my watch and made the purchase quick and easy. I purchased the Omega Seamaster Planet Ocean 45mm ( Casino Royal Watch). I will be back to do business with them on my next watch purchase.
Great experience! They sent the watch super fast and Creed (my associate) was very patient and kind with my questions.
Great communication and speedy service! The watch arrived in pristine condition- just as it was described! We will definitely purchase from here again!
I had the best shopping experience with SwissWatchExpo site. This business was the most transparent about their products, very detailed and the images were truthful to the product. Their price was good and ordering my watch was a simple process. I knew exactly what I am getting. The site and their packaging is a true statement of a high class product and service. I love my watch! And I highly recommend to buy from them.
My salesperson was very pleasant and professional. My watch arrived in a timely manner and was everything I expected it to be.
With Swiss Watch Expo, I have found an online and telephone shopping experience that ticks off all the boxes: reliable, transparent, highest quality, expertise, great value. I have now purchased two beautiful Rolex datejusts from SWE and have sold and traded in other watches with them. Each time I was given a fair deal. My two purchases were received quickly and in brand new condition having received in-house expert maintenance prior to sending them to me. I've dealt mostly with Michael, by telephone and email and with Crede by email, phone and FaceTime. It's all been good. I'm a very happy customer. In addition, I will remain in touch with them for all info and maintenance needed for these watches. It's wonderful and easy.
I recently purchased a classic time piece from SwissWatchExpo and am thrilled with my watch! The entire team was helpful, genuine, and patient, answering all of my questions about the model in general, as well as selecting a specific watch from their range of models. Their insight, knowledge, and advice was unparalleled during my search and I am immensely thrilled with purchasing my time piece! My watch was delivered in impeccable condition - an overall outstanding experience from choosing to purchase to receiving - look no further for an outstanding and fulfilling experience at Swiss Watch Expo!
I recently purchased an Omega Seamaster Chronograph Americas Cup watch from Swiss Watch Expo and I couldn’t be happier. The watch as advertised is in excellent condition. Salesman Michael Cash was great. He answered all my questions and with the sale I also received an insurance appraisal letter. I highly recommend these folks. Super friendly, courteous and professional. The armed officer on site was very professional as well.
I truly love my watch DATE JUST WHITE DIAL. The watch is beautiful. My transaction was very fast and the delivery only two days. Thank you so much for high quality and the good service. Highly recommended.
This is the 2nd watch I have purchased through Swiss Watch Expo. The process is so easy, and they have an amazing selection. My husband is very particular about watches, and I've hit a home run both times!
This was the second Omega Seamaster that I purchased from SWE. It was a pleasure working with them the first time so when I was in the market for another timepiece, SWE was the place I that wanted to purchase from again. They represented the timepiece accurately and if anything, they underrepresented the condition and beauty of the watch. The salesperson that I dealt with was Creed. I must say he was incredibly knowledgeable about the timepiece that I purchased and other comparable timepieces. He ultimately was an integral part of my decision making process which led to the second purchase of my beautiful timepiece from SWE. I will highly recommend Creed and his associates to my friends and family for any future timepiece purchases.
I ordered my watch on line. You had a customer service person call me to advise the best way to handle the dollars and use PayPal. Switched to PayPal and all went great. My second Rolex. Love it.
The team at Swisswatchexpo is excellent and very knowledgeable. I purchased my Omega seamaster planet ocean from them recently and am pleased with the experience.
Great place to deal with, have bought 2 watches , traded one. Honest, beautiful examples of fine watches, better than described.
First time to shop luxury watches online. Blake has helped alot with answering to my questions in timely manner. The watch arrived as it is described on webpage and happy to wear it everyday. Thanks again Blake!
I purchased an Omega Speedmaster Date in January 2021 from Swiss Watch Expo and was extremely pleased with both the watch and entire process. My purchase was online (my second online watch purchase overall, but first from SWE). I communicated with Mitch and Blake who were both helpful and prompt both by e-mail and phone. The watch itself I think looks better in person than in the online photos, to be honest. The shipping was quick and arrived as prescribed. I think that purchasing an expensive watch online can be somewhat nerve-racking; you're worried about scams or counterfeits, etc, and the wait to hold the item in your hands (after transferring a large sum of money) can feel never-ending. I think SWE did a *great* job to allay any concerns or worries. Their items are advertised well with all pertinent information (i.e. standard model #'s/dims, are there papers/box, wrist size for metal bracelets), and the process was managed professionally, courteously and quickly. For anyone considering an online purchase of a high-end Swiss watch, I would strongly recommend SWE and will certainly be considering them for any future purchases. Thank you to the SWE team for their help.
Michael Cash was wonderful to deal with and the over-all experience was fantastic! Will definitely look to them for all future purchase.
Mr. Cash was extremely helpful in my transaction. I sent money by wire to get even a better price on my watch! I received the gorgeous watch in 3 days as promised... in perfect condition!! Thank You SWE. Richard F. in Florida
Great job SwissWatch Expo. Everything was done quickly and efficiently. The watch I received is a beautiful timepiece and I wear it daily. Thanks again.
Amazing experience buying my first luxury watch. Customer service was always on top of any question I had and the whole transaction (payment, shipping, etc) was lighting fast and secure. Thank you very much SWE
Awesome customer service to say the least. Answered all my questions with integrity and made me feel confident that I was going to get an authentic Rolex. Walked me through the buying process. Each time I called, even though my initial contact was busy, the new person was able and to look up my account and be immediately up to my current status. Had my watch in a couple days without any issues. Highly recommend.
This was my first time buying anything of considerable value over the internet. I called and spoke with Mr. Cash (yes a distant relative of Johnny) and he was professional and answered all my question. I got my watch within a coupon of days of purchase and I’m thrilled. When I’m ready to upgrade I’ll sure be using this company again.
Accurate descriptions, fair trade value, fast shipping, strong communication, and excellent customer service. I'd purchase from SwissWatchExpo again.
I bought an Omega from SWE about two years ago and was helped by Blake Dill; it was a smooth transaction and I couldn’t have been more pleased with the Speedmaster. That was my first online purchase of a luxury watch, and any questions or concerns that I had were very courteously and professionally addressed by Blake. When the time came to get the Explorer I had been wanting, SWE seemed the logical choice. Once again my contact for the transaction was Blake, and again the entire process was seamless, with the newly acquired Rolex being an utterly delightful timepiece and a worthy addition to my collection. I cannot recommend Swiss Watch Expo highly enough. Their advertisements are thorough and straightforward, with comprehensive info and photos of each individual watch that enable the prospective buyer to feel confident that the decision he or she makes will not be a regrettable one. Thanks Again - JP
Excellent customer service. Mitch is extremely knowledgeable about Rolex and I'm sure other watches as well. He answered all my questions and even took watches out of the Vault to examine with his own eye to help me with my purchase over the phone. Couldn't have asked for more. Love it!
So happy! The watch I received was flawless. The description and photos were honest. Very pleased. At first my payment did not go thru mins later a very pleasant man called me and we figured out the reason. Shipped in two days, signed for my package, boxed beautifully. Wonderful customer service. 💝
Excellent customer service and quick process from order to delivery. The 2 Rolex watches look amazing and better in person than on-line. I will definitely be a returning customer.
So happy! The watch I received was flawless. The description and photos were honest. Very pleased. At first my payment did not go thru mins later a very pleasant man called me and we figured out the reason. Shipped in two days, signed for my package, boxed beautifully. Wonderful customer service. 💝
Friendly service, Great company to do business with, Very fast shipping, Wonderful product, Good price , Can’t ask for more, Thank you so much , Love the watch !
I had a really good customer service experience i enjoyed the entire process and really love my watch. I will be purchasing another watch in the future.
Professional. Knowledgeable; reliable. Our interactions were all phone-based but seemed more personal than that. Their knowledge of the watch I wanted was tremendous. They explained their processes well and everything went exactly as they said it would. And my watch is amazing. So are they!
My husband has wanted a specific Rolex for over 20 years. This was the year to splurge on it! I was extremely nervous doing this process online as opposed to in person however SWE handled the whole transaction beautifully and I was at ease throughout the entire process. The watch is exactly as described and we are thrilled! I purchased from across the country on a Thursday and the watch was in my hands on Saturday. We give SWE our highest recommendation.
Professional. Knowledgeable; reliable. Our interactions were all phone-based but seemed more personal than that. Their knowledge of the watch I wanted was tremendous. They explained their processes well and everything went exactly as they said it would. And my watch is amazing. So are they!
My husband has wanted a specific Rolex for over 20 years. This was the year to splurge on it! I was extremely nervous doing this process online as opposed to in person however SWE handled the whole transaction beautifully and I was at ease throughout the entire process. The watch is exactly as described and we are thrilled! I purchased from across the country on a Thursday and the watch was in my hands on Saturday. We give SWE our highest recommendation.
I shopped around for a specific watch, and SwissWatchExpo had the best price and a decent warranty. It was shipped quickly and it was in pristine condition. They also have knowledgeable employees you can speak with by phone. Excellent buying experience
Just got a new Panerai Luminor GTM from this shop. Amazing!! The watch came in perfect condition with all the paperwork and box. Certainly a new favorite. This shop is the only shop I will buy luxury watches from. From service, to knowledge, to price point you cannot go wrong here.
Amazing selection of authentic preowned watches that looks brand new. Great customer’s service to help answer any questions that are not listed on the website.
These guys are studs! Blake especially. He really helped me out big time when I almost made a tragic mistake. I was purchasing a vintage Rolex online unseen for a gift for one of my employees. He picked the watch out and I just ordered it. Ends up it was a 36mm Rolex and my employee, a first time watch purchaser, is 6 foot 5. Blake immediately called me to make sure I understood the size and to make sure I was okay with it BEFORE they shipped or took my money. Once I realized how small that would be on a guy that size we decided to go to a 40mm Omega that was the same price and just a beautiful time piece. My employee and myself couldn't be happier with Blake and the watch. Shipping was very fast and came extremely well packed with all boxes, papers, etc. They even threw in a free travel case for it. Pretty cool. So all in all I would rate the experience a 5 out of 5 and will definitely be a returning customer. PS I never rate or write reviews. These guys deserved and earned it!! Keep up the good work fellas!
Our entire experience with SWE was professional from beginning to end. Our salesman, Creed, was very knowledgeable and personalized the experience for us. Due to Covid we conducted the entire transaction through the mail and over the phone. Not once did we worry about fraud or being taken advantage of. SWE is honest and reputable and very easy to deal. Thanks!
First time customer. Was very happy with the experience - the shipping was fast and shipped securely. I didn’t need to interact with any employees because everything went smoothly. I felt better with purchase with the security of their warranty.
Simple and painless experience. Had in mind what I wanted and called in advance. Set up an appointment and tried it on. Mentioned a few others I had seen. They were happy to bring them out for me to see and compare. Transaction was easy and didn't feel pressure from anyone to make a purchase. Would buy with them again.
Great and friendly service! I purchased my watch in person. The staff was professional and very helpful. It was a great experience overall!!!
We just bought a beautiful JLC watch. I had originally "surprised" my husband with a Portifino watch. Note to self- don't surprise them because there are different size watches for different wrist sizes. Who knew- I thought it was going to be so hard to return. I was pleasantly surprised that the 'hassle free' returns was actually true. I called them and Creed was absolutely wonderful to work with during the return/exchange process. He asked if there was another watch we wanted to exchange with, and I didn't have an idea yet so he said not a problem, don't want to lose the window so I will start a return for you but if you find one to let him know and he would exchange it. It was a very straight-forward process and Creed was in constant communication with me. We are so happy with the exchange, we are still awaiting the new watch but I look forward to purchasing from this company again!
I had a very good experience with the helpful people at Swiss Watch Expo, and would highly recommend them for a luxury watch purchase. Their website is well organized, easy to navigate, and the photos and descriptions of the watches are very clear. I was initially hesitant about purchasing an expensive watch online, but I did my research and found that Swiss Watch Expo had an extensive collection of watches, had excellent reviews online, and I was very impressed when I called and talked with Creed and Michael. They provided really helpful info as I was making my decision. My watch arrived on the day promised, and I’m very happy with my new watch and with the service I received with Swiss Watch Expo.
Amazing service and quality. Watch came quickly and safely and was more beautiful than the pictures
The team at SWE helped me work thru their inventory over the phone to create a short list of watches I loved. Then I visited their new showroom to try them out and pick my favorite. Safe friendly and fair process. Quality products. What else could you ask?
My repeat patronage tells the story: this SWE purchase, like its predecessor, was seamless and pleasant. Thrilled with my watch and its acquisition experience. Thank you Michael C.!
We ordered online which can be scary but it wasn't. We called and spoke with the salesperson who was very helpful. We got a beautiful pre-owned Rolex. It came with authenticity papers and we took it to a Rolex dealer when it arrived and everything checked out. Great prices!
I have bought 2 watches for my husband from these fine folks. An Omega and a Rolex. Never disappoint. Now one for momma! Thanks for helping out Santa this year!
I was skeptical about buying a pre-owned luxury watch online without seeing it first. Michael answered all of my questions over the phone with patience and great information. The watch arrived quickly and was even more beautiful in person. I took it to my local watch repair expert to get the size of the bracelet adjusted. He confirmed the watch is in great condition. I wouldn't hesitate to buy from SWE again.
Excellent experience with SWE. Very responsive to questions about the watch. Once I placed my order the watch arrived quickly, and was in exact condition as I expected. Would highly recommend SWE.
After studying extensively it became obvious that SWE had little local competition. Not only are their prices competitive locally but competive country-wide. Their selection is substantial and staff very educated. They were very helpful and quite patient(although I wish more patient at times, but I understand with this business). The quality of the watch is NOT justified in the picture. It is so much more beautiful in person! If you can't see your watch in person before purchasing, just know that it is way more gorgeous in real life than in pictures! SwissWatchExpo is a blessing to the South East and will surely keep a great reputation for years if not decades to come. Thanks SWE! Recommend! Proudly~ M. L.
The customer service was great! These folks are 100% genuine no hazel no BS very knowledgeable folks! I would highly recommend! I love my new Rolex!
Bought an Omega Moonwatch, and it was delivered exactly as depicted. Couldn’t be happier with the experience.
I was uneasy about buying a watch on-line but Blake, one of their salespeople, gave me the courage to buy a Cartier Roadster for my (very picky) husband as an anniversary gift. He'd seen one, loved it but they're no longer produced by Cartier. So I took a chance. Am glad I did. The watch from Swiss Watch Expo looks brand new. It's beautiful and my husband loves it. Great experience! Karen B
Got my hard to find coveted watch from them at a very reasonable price. Entire staff was courteous, professional and responsive. Very pleased with my experience and would highly recommend.
The watch is perfect. The entire process was fast, professional and enjoyable. Swiss Watch Expo has a great selection and nice prices. Will definitely buy from them again!
My husband collects watches. I have found and purchased 2 classic , but elegant styles with Swiss Watch Expo. He is very particular with his watches because it can't get in the way when he's performing a procedure with patients, nor does he want it to be flashy and attention grabbing. I have found this family- owned business has a wide choice. I am also a returning client because they are personable and really care about the quality of their output.
Excellent service. Watch was as described and immaculate and shipped within 2 days. Very happy with my purchase and I will use them again.
I could not be more happy with my first experience with Swiss Watch Expo. Beyond polite, courteous, took time to answer questions and quick with follow-up. I had been looking for a Batman Rolex for awhile and finally decided to pull the trigger. Arrived exactly when they said it would and was in fantastic condition. If you're on the fence with buying online, I'd say check this crew out- you won't be disappointed!
Recently purchased an Omega Seamaster Planet Ocean 600m. The transaction was 100% on-line. I consider myself an informed buyer (have multiple Omega watches) and given the good reputation of SWE, I felt comfortable purchasing the watch without actually speaking to a salesman. Had an excellent experience! The watch arrived in the time promised and in safe, secure packaging. The watch was listed as "mint" on the website, and that is exactly what I got. The watch is FLAWLESS. Not a single scratch or scuff. Absolutely beautiful. I took it to my local Omega dealer to have the band adjusted, and he could not believe it was a used watch. I would absolutely purchase from SWE again, and if I ever find myself in the Atlanta area, would love to visit their showroom! Cheers guys!
Absolutely flawless transaction and product--My "new to me" Seamaster Planet Ocean is practically indiscernible from new, simply beautiful. Well done SWE!
My experience was made comfortable by friendly and knowledgeable staff who kept me well informed throughout. No pressure to buy. Wide selection of high quality watches and an offer to return my purchase if I wanted a different watch. Safe and secure shipping with tracking. Nice folks with great watched.
Swiss Watch Expo absolutely crushed it when it was time to buy my Omega Panda Dial 3211.31. It came fully serviced with an 18 month warranty. If you have the opportunity to speak to Blake, he is an encyclopedia of watches and made my experience seem like a concierge service. Their prices are extremely competitive and I had my watch 24 hours after I purchased it. THANKS BLAKE!!!!
Blake at Swiss Watch Expo was more than Great and helpful in finding this beautiful time piece for my fiancé. I have been looking for a Rolex for my partner for sometime now and stumbled across Swiss Watch Expo. Living in the Atlanta area made it so easy for being able to go to the location and find the perfect “early Christmas” gift for my fiancé. Pricing was straight forward and we were provided with all the paperwork specified on the website and given much needed knowledge on this masterpiece, being that my wife is a first time Rolex owner we needed it. Thank you so much for everything Blake. We will be coming to see you in the future.
I live out of state and did everything online and on the phone. Easy transaction and the watch was exactly as described. Brand new, never worn Rolex with all the papers and box.. My particular watch still had the plastic attached to the band and the side and crystal... I am very pleased and will be doing business with them again in the future.
Was surprised by this place: the selection in-store is bigger than anything I've seen, despite them being in the process of moving to a better store (Oct 2020). They had a couple examples I really wanted to see, so I looked at the site and found that one came with box/papers and the other did not (good info to have before showing up). When I arrived, was surprised that both watches looked better in person than online, eventually walking away with an LE Heuer With box and card. Worked with Michael and was in/out in 30 minutes. Will be using them for servicing in the future as well - just too convenient.
Excellent watch. Exactly what I was looking for. The staff, Michael Cash in particular, was extremely helpful in getting me the information I needed to make a great purchase. I highly recommend Swiss Watch Expo.
This was my second purchase from SWE, I first bought a Rolex and this time I bought myself a Cartier. I trust them 100%. Like I always say, they might not be the cheapest, but they sell the real deal”. They will also stand behind their sales. I used Mike Cash this time for my Purchase and the transaction was seamless”. He took pics and videos of my watch on his wrist and immediately sent them to me so I get an understanding of how it looked (size) on a mans wrist. He constantly stood in contact with me , explaining the history of this watch and all the Ins and outs of it. Yes, you’ll find a bad comment by people about any company and you just have to read everything!! All I know? Is that I trust them and I may pay a tad more but I get the confidence that I have a very nice pre-owned time piece. Remember! This is just my opinion. And weather I’m treated good or bad? I’ll leave the appropriate feedback Good luck everyone and stay safe. AND thank you ,,,all the staff at SWE. Tom C.
Excellent experience with a trustworthy company. Great communication helping me correct a shipping mix-up that was my fault. The person I spoke with was professional, friendly and he went above and beyond. Although the watch I purchased is used, it looks just like new.
I'm a repeat Omega buyer and very pleased with both purchases. Fair prices, quick delivery. Great selection. I would buy from them again and would not hesitate to recommend SWE to anybody looking to purchase a high-end watch without wanting to pay retail price.
I was in the market for a pre-owned Rolex. I have to admit I was nervous about making a large purchase sigh unseen. After speaking with Blake who answered my questions completely, then calling back and speaking to another associate who was equally knowledgeable, I pulled the trigger. Several days later my Rolex was in my hands, no additional costs, no run arounds, no hassles. My watch was even prettier than the photos on the cite. I could not be happier! I even called Blake back to express my appreciation. It is refreshing to deal with a company that takes the time to answer the phone and speak with their customers. Going forward, I would bypass others even if they were a little cheaper.
I worked with Michael Cash; he knows his stuff, was absolutely honest in his appraisal and regarding the price range of the watches I was selling, and even pointed me to an identical watch to the one I was thinking of buying that was less expensive. Great experience, highly recommend.
Very satisfied with my purchase, item exactly as described. Blake was extremely helpful throughout the purchase process (trade, selection, payment, shipping). Highly recommend Swiss Watch Expo!
Great experience. Mike was super helpful and knowledgeable when I called to ask questions about the watch and gave great advice about maintenance. Once my questions were answered, I ordered my watch at 3pm and had it by the next morning at 10am in protective packaging. Excellent service.
Can't say enough great things about the whole process with purchasing my watch from Swiss Watch Expo! Creed was extremely helpful and knowledgeable form begin to end. I purchased a beautiful blue face Datejust Midsize 31'mm Steel White Gold Diamond Dial Ladies Watch pre-owned Rolex in extremely excellent condition. Off course purchasing anything online, especially a Rolex watch i had to be very careful, but after doing my research, i was very comfortable with my purchase. Creed answer all my questions to my satisfaction and can't thank him enough for making this process as easy as possible. I received my watch in 2 business days and am truly in love with it!
Can't say enough great things about the whole process with purchasing my watch from Swiss Watch Expo! Creed was extremely helpful and knowledgeable from beginning to end. I purchased a beautiful blue face Datejust Midsize 31'mm Steel White Gold Diamond Dial Ladies Watch pre-owned Rolex in extremely excellent condition. Off course purchasing anything online, especially a Rolex watch i had to be very careful, but after doing my research, i was very comfortable with my purchase. Creed answered all my questions to my satisfaction and can't thank him enough for making this process as easy as possible. I received my watch in 2 business days and am truly in love with it!
I'm glad to hear that they are practicing safely down there in GA, though all my business to them hails from NY. They were really fast with getting the Breitling price to me, and I also bought an Omega from them which was delivered quickly. The prices are fair, and the authenticity is official (both timepieces verified at Omega and Breitling). They are a tried and true company, and I look to continue the development of my timepiece collection with them almost exclusively.
The watch I purchased from Swiss Watch Expo far exceeded my expectations. The watch was exactly as described on the website, came with the box and paperwork, and was in excellent working condition and shape. The communication from SWE throughout the whole process from purchase to delivery of my watch was outstanding. SWE sales consultant, Blake Dill, was so helpful and answered all my questions. Thank you for the excellent customer service, Blake! Lastly, thank you to Swiss Watch Expo for their honesty, integrity, professionalism and excellent selection of timepieces. Take care and stay safe!
Found excellent price on SwissWatchExpo and their service is superb. Ordered a watch (omega speedmaster hesalite sandwich) and it got delivered within a week - hassle free. For vintage watch looked like new condition. Will by from them again. Thanks
Recently purchased a 2006 Breitling Superocean Chronograph from SWE. The transaction was SUPER easy, hassle free, and I had my new watch the very next day as promised. The watch arrived in near MINT condition with ZERO visible scratches, marks, or dings. The watch is super accurate and running at about +/- 1/2 sec per day. When the watch arrived it fit, but was JUST a little snug with all adjustments maxed out. The local Breiltling AD has still not gotten back to me on getting an additional link, but one quick phone call to SWE and again, had my link the very next day. I ordered two just in case. Bottom line, these guys had the watch I wanted, at a fair price (about 200 less than the average listing on ebay or chrono24), an 18 month warranty on the watch, and superb customer service. Will definitely buy from them again!
On Tuesday I was looking for a Gently used Rolex watch as a spare while my everyday watch was being serviced. I came across the Swiss Watch Expo website and decided to just browse. On page 5 of the Ladies Rolex site I noticed one that was for sale that stated, never worn and I was intrigued. I called and spoke with Michael and asked a million questions about how they have a beautiful Ladies Rolex in stock that had never been worn with all the original plastic, box and Rolex card, he stated it was not uncommon.. I told him I would think about it and give him a call later.. I then checked Rolex to see when my current model would be ready from servicing and with Covid -19 it was going to be a while longer.. I wear a watch daily and was missing my Rolex so I called Michael back and said how soon could you get this one to me and to my great surprise it was shipped and delivered to me on Thursday.. It was beautiful and exactly as described and still had the original factory plastic pieces around the watch as well as the box and all the other necessary goodies. So in a nutshell, I was able to purchase this new still in the box unworn Rolex for a fraction of the cost I would have paid at a retail dealer. Once I received my Rolex I did call Rolex to verify the Model and Serial # for insurance purposes and everything checked out beautifully. I am extremely happy and will be watching their site when I purchase one for my husband for our 45th anniversary. I can not say enough about how easy this transaction was and never felt the slightest hesitation that I would not get exactly what I had ordered and read online about this particular Rolex and Swiss Watch Expo
Great selection of watches. Everyone is happy to help. Found what I need at a very good price. Couldn't be happier. The bracelet was adjusted within short time. Excellent and easy communication in person, by phone and by email. Will go back again.
Where do i begin? I’ve been shopping for a pre-owned Rolex for months now. The watches i’d come across in my home state where overpriced and in very bad conditions. I came across SWE because i travel to ATL often. I decided to give them a try, i went to the store, but they were only doing appointments only. I then called to make one before my trip was over and i had the pleasure of working with Creed. He was able to get me in under 15 minutes! When he brought out the watch the condition was pristine, it looked brand spanking new! I was immediately sold and made the purchase. I left out a very happy customer. Creed was an amazing sales consultant. Believe the pictures you see online because the watches are in immaculate condition! Thank you again Creed and SWE! I will be back.
I had a fantastic experience purchasing a watch from SWE, I spoke with Mark on the phone about a couple watches and later that day I placed my order online. The watch arrived quickly and packaged very safely and looks even better in person. My local AD confirmed everything SWE had said about the watch and that it was in very good condition. SWE will be the first retailer I go to next time I'm in the market for a luxury watch, very happy.
I looked for quite so time for a reputable watch dealers. (Since I am disabled and don't get out much). I chose Swiss Watch Expo because in the 1.5 months of calling the business they were very knowledgeable and courteous. I pick my 4 favorite watches and they helped me whittle them down to one. I received me Rolex today and it's stunning! Thank you guys again! Best regards, Joseph
Worked w/Michael & he was most helpful throughout This is the second time I've purchased from SWE and I expect it won't be my last. The entire process went unbelievably smoothly, my purchase was delivered promptly and was exactly as I expected. Thanks!
Michael C worked with me through a trade-in and purchase process. He was very helpful and responsive to emails. Trade-In value was very competitive and the purchased watch was exactly how it was described. The entire transaction was very smooth and satisfactory. From the time I shipped out the trade-in watch to when I received the purchased watch was exactly one week. I would definitely purchase again from Swiss Watch Expo and specifically, request to work with Michael C. Highly recommended!!!
Swiss Watch Expo has been my go-to store for adding superb pre-owned watches. SWE ordering is very easy if your order on-line and by phone the customer service is exceptional. SWE has professionals who are extremely knowledgeable about watches. Being a repeat customer shows that SWE is the watch store for repeat customers. How many stores do you know that can do that?
The watch I ordered was exactly what I wanted and arrived in the exact condition that was advertised! I had a few questions so I called to ask and the associates there were extremely helpful. I loved the service so much that I convinced my brother to purchase a watch as well. I would highly recommend SWE!
This place is my new go-to for all luxury watches! Came in to buy a Rolex and Creed accommodated us just a few minutes close to closing! They took great COVID precautions and we felt extremely safe and secure during our shopping experience. Creed was also very honest when helping us shop for the perfect watch. I can't wait to show off my new Rolex! Will definitely be back for more goodies!
I was in the market for a pre-owned Rolex 16234 Datejust, and I found exactly what I was looking for at SwissWatchExpo. The sales team was quick to respond, and even accommodated my request to switch to a different watch, after I had ordered and paid for a different one. The watch arrived quickly, and was exactly as described. Thank you for the smooth purchasing process, and I love the new Rolex!
I could’ve purchased a Panerai from anyone but I wouldn’t go anywhere else but Swiss Watch Expo! My online purchase was so smooth and when I did need help deciding between 2 of them, the sales person was happy to put his hands on both watches and make sure I was getting what I wanted. A worry free purchase. I never doubt their watches are 100% authentic and tested and serviced properly, You can tell they are passionate about all aspects of the buying experience. My watch arrived quickly and safely and my husband was thrilled. Buying this watch had a lot of personal meaning to both of us. Something so important should be handled with great care and it was! Thank you to the entire SWE team💙
I have had a gold Rolex that I bought for my 50th birthday. I have worn it for many years and it was always a fine watch. I have had it serviced by Rolex. When I retired and moved to a small town, the gold Rolex was no longer a requirement in my life so I put it baCK IN THE ORIGINAL BOX THAT IT CAME IN AND PUT IT AWAY. Now over the years, gold has increased in price and the worth of my gold Rolex increased in value. I thought about selling it but never pursued the act. One morning, Swiss Watch Expo sent me an e mail asking if I had any high end watches I'd like to sell. The timing and opportunity was all I needed. I worked with a salesman by the name of Mike. He was courteous and helpful and I sold my watch to them for what I considered to be a fair price and I bought another Rolex a little more in keeping with my present living activities. I was most pleased with the service I received from SWE and I am most happy with my new Rolex.
I found the perfect Rolex and Michael was great through the entire buying process. We purchased next day delivery and it arrived earlier than anticipated. When my watch arrived, it was wrapped in 3 boxes and polished beautifully. Thank you for making my first Rolex experience perfect!
I ordered a used Rolex from this store and initially was leery about purchasing one online. It was very clear that the company takes the time to authenticate their watches and thoroughly clean them. The watch I selected is 20 years old and looks like it is brand new. The packaging was awesome and they took the time to add little details which made the purchase special. I will definitely be ordering from them again and would recommend them to anyone!
First time dealing with SwissWatchExpo and I have to say the experience was excellent. Product I purchased was better than what I anticipated, easy and fast process. Look forward to my next purchase.
Excellent selection and great quality. I was In the market for a good reliable quality watch and was not disappointed with my purchase.
The watch I purchased is exactly as listed. Excellent customer service, fast shipping and watch as promised.
My buying experience was wonderful!! The sales staff helped me get my order placed after the store had already closed. My watch was shipped on time and when it arrived it was exactly as described on the website. The additional documentation and watch case is a very nice addition they send with the watch. I would highly recommend Swiss Watch Expo to anyone looking to buy a luxury timepiece!!!!
I received tremendously helpful and timely assistance from Michael and Victoria at Swiss Watch Expo, while deciding which model to choose among several different Rolex watches. Michael talked with me over the phone about watches I currently have and trading them in or selling them, and Victoria took time out of her very busy day to model different watches I was choosing between and to text me photos of them on her wrist. They made relatively generous offers to trade or sell watches I currently own.The entire experience was great! Their purchase prices are very reasonable also, compared to some other sites, and they have a very wide selection to choose from! I would definitely not hesitate to work with them again on purchasing, selling or swapping watches.
I’ve purchased 4 Rolex watches from SWE. Each transaction has been equally “above standard service” in: *quality of initial research/info via web site *detailed/informed/educated customer service if ever questions *precise shipping time-line *product safely packaged *delivery of exact product per condition described 5 STARS ON EVERY LEVEL
I have to give SWE a five star review. They have an excellent, huge selection of quality pieces and the customer service is really impeccable. I was buying a watch as a gift for someone and received expert advice on sizing, which was spot on (he needed an extra link so that it would be just right and we received it in two days, with everything our jeweler needed to make the adjustment). Their services are secure, speedy and reliable. I will only be buying my watches my SWE from now on.
My Sales Representative was Michael. He was outstanding. The watch that I purchased lived up to my expectations 100%! My experience with Michael and Swiss Watch Expo was extraordinarily positive.
Terrific service! After I placed my order, they got in touch and double-checked my purchase with me. Very expedient mailing, and of course, an amazing watch that I am extremely pleased with.
Online purchase went extremely well! I worked with Michael with the the sale of some of my watches and purchased one from him. Excellent service and safe, fast, and secure shipping. Will definitely think of Swiss Watch Expo for additional watches!
The watch was an absolute blessing to receive. My husband absolutely loves it! Thank you!!!
Worked with Blake and had a great no-hassle experience. Was able to answer all questions quickly and was very knowledgeable. Will definitely work with again! Thank you
All the people I talked to on the phone and emailed with were very professional, helpful, and transparent. It can be nervewracking making a large purchase over the internet but the care everyone took made me feel comfortable. The watch was in pristine condition and exactly as advertised! Very happy and will buy again from SWE.
All the people I talked to on the phone and emailed with were very professional, helpful, and transparent. It can be nervewracking making a large purchase over the internet but the care everyone took made me feel comfortable. The watch was in pristine condition and exactly as advertised! Very happy and will buy again from SWE.
Had a great experience with Swiss Watch Expo. The watch I ordered was in perfect condition. The Sales person could not have been more helpful and nice. I literally received my watch within 24 hours of ordering it!!! It is a gift for my Husband and I can't wait for his Birthday to get her 8/26/20 so I can give it to him!!!! :)
Very pleased with my experience with SWE and the timepiece that I purchased from them. This was a watch that I had first seen about 10 years ago and recently became motivated to try and find it. The watch is no longer being made, and I was able to find it from SWE and secure it at a pretty reasonable price. The watch was also in excellent condition and it's hard to know it was even a used timepiece. Thanks again, and I appreciate the assistance I received from Nancy and Blake.
Ordered a Rolex Datejust from SWE on a Tuesday, watch was shipped on Wednesday and delivered on Thursday. Package arrived securely wrapped and watch was in excellent condition. Could not be more satisfied with the product nor the service, Michael and Blake were professional, courteous and very helpful. I will do business again with SWE and highly recommend them to anyone searching for a quality product reasonably priced.
I ordered a pre-owned Rolex Datejust 16200 in excellent condition and when I opened the package...it was in excellent condition! I was a little bit scared to order such an expensive item online but I'll be doing business again in the future. I had no problems and fast shipping.
The team was super knowledgeable, and answered all of my questions. As a first time buyer, I really valued that they spent the time explaining the differences between options I was considering, and that they followed up after receiving my watch to make sure everything was good. Highly recommend.
I had a 100% positive experience with Swiss Watch Expo. My biggest concern buying a watch without being able to see it in person was that I wouldn’t get what was described. That’s absolutely not a problem with this company. I called and chatted with a salesman (I’m sorry that I don’t recall his name, because he was great). He was very patient and super knowledgeable. He understood exactly what I wanted, and we discussed to pros a cons of two options. I ended up going with his recommendation, which was entirely based on what I told him I was looking for. The watch arrived as scheduled and the condition was exactly as described. While the description referred to the watch as “mint condition”, I kind of questioned how that’s possible for a nearly 20 year old Rolex. Well, it is MINT. I wouldn’t hesitate to buy here again.
I recently bought a Rolex Oyster Perpetual Date and couldn't be happier with the watch. My sales consultant, Blake, was very attentive and helpful every step of the way. The watch looks even better in person.
Excellent service! A person picks up to help instantly. Hard working staff that have an extensive collection of watches. Thoroughly impressed!
I was very pleased with my watch purchase from SwissWatchExpo. The entire experience was professional from beginning to end. I had been searching for a particular five-digit reference for several months on other sites and was happy to find it on the website. The condition of the watch matched the pictures, was accurately described and arrived promptly across country. The price was competitive. I will certainly consider SwissWatchExpo for future purchases.
Dealt with M Cash. He was very responsive and very helpful with a small issue we had. Solved the problem immediately. Watch is beautiful Would definitely recommend them to others and would use them again. Selection is outstanding
Excellent prices and super fast shipping. My watch arrived 2 days after I purchased online. The watch looked brand new and the time and date was already set. I definitely would recommend Swiss Watch Expo to anyone looking for a great deal on a premium watch.
I’ve purchased four watches from Swiss Watch Expo and they have all been better than described. Rolex Submariner, Omega Sea Master, Breitling Chronomat and another Rolex ladies watch. They are so easy to deal with and shipping is fast, I’ll always be a customer and can’t wait to stop into the store sometime when in Atlanta. Thank you so much.
I bougth a Omega Seamaster from Swiss Watch Expo on the 21st of July. Three days later I could put the watch on my wrist home in Norway. The watch was as described by Blake at SWE - in mint condition. It was a very honest and good description of the watch and we had a very good communication. Thanks to Blake and SWE for the purchase. Best Regards, Haavard
Michael Cash pulled my watch, and personally inspected it before I purchased online. The watch arrived promptly and was in pristine condition. This was a great experience.
If you are in the market for a high line watch you have got to use SWE. Michael Cash helped me with my purchase and he was outstanding. He was eager to help and was a wealth of knowledge. I recently attempted to do business with one of their competitors and that was a big mistake. When SWE describes one as Excellent they really mean it and the customer service is unparalleled. Trust me, I shopped everywhere and these guys are great. Thanks Michael for everything.
This was the first time buying a used Swiss watch online. It took months of looking at reviews of different sites. I was looking for a particular IWC and they had it. I spoke to Blake Dill at the store and couldn’t have been more impressed by his professionalism. I made the purchase. I received the watch a couple days later and the watch was exactly as described.
This was the first time buying a used Swiss watch online. It took months of looking at reviews of different sites. I was looking for a particular IWC and they had it. I spoke to Blake Dill at the store and couldn’t have been more impressed by his professionalism. I made the purchase. I received the watch a couple days later and the watch was exactly as described.
Bought a Breitling SuperOcean 46. Excellent photos of "my" watch on their website, quick responses to my questions (definitely suggest to use Wire transfer for additional discount), quick shipment, watch is in mint condition as stated. Excellent experience overall.
I wanted a gold Omega watch for fathers day. It came lighting fast and in perfect condition.
Simply the best customer service , what you would expect in this category. I loved working with everyone at Swiss Watch Expo I look forward to again in the future thank you again Todd
Although I'm a long-time collector of vintage Rolex watches, I only just recently purchased my first vintage Rolex from SwissWatchExpo. As such, I genuinely found that SWE was extremely honest, knowledgeable and professional. I'd like to particularly commend Creed and Blake, who were superb. I would definitely recommend SWE, to either the serious collector, or the casual watch wearer.
I have waited my whole life to buy an Omega watch. I was impressed with SwissWatchExpo's selection and ordered a watch that was listed as in excellent condition. What I got was a watch that should have been characterized as pristine. It looks practically brand new and is absolutely stunning. I simply could not be happier with my purchase and I will no doubt be a return customer.
I had exceptional experience with SwissWatchExpo. I would like to express my special appreciation to Victoria and Michael for helping me to buy the watch of my dream. I am very impressed by their professionalism and By the outstanding customer service of the company. I would recommend SWE to my friends and family without any reservation.
I got a Daytona from SWE and every associate I talked to during the selection process was very helpful, attentive, knowledgeable and quick in answering any question I had. They shipped the watch super quickly and it got to my home safely and well packed. The product was exactly as described and in great condition. The certification that came with the watch contained a small typo on my name and they promptly mailed a new one with the correct name. Good job guys!
The experience was Five Stars from the initial call to shipping. The watch was in immaculate shape, far more than I expected. Will shop again and recommend to friends.
The most hassle free, simplified process to purchase a fine time piece. Any questions or concerns are immediately resolved and put to ease by their wonderful staff.
Bought my first Rolex DJ 36mm today from SWE & my watch exceeded my expectations. Everything is 100% authentic & every watch is in very good condition, looks brand new & never worn when you receive it. thankx SWE!
I was shopping around for a Rolex timepiece for myself as an early birthday present. And I am glad I found SwissWatchExpo. I stumbled upon a beautiful Rolex Datejust 18k YG with an enticing Jubilee bracelet and I knew that was the one for me, especially the awesome price they offered in comparison to other authorized dealer sites. Will come back to them again for another timepiece, wether it is another Rolex or not.
I always wanted a Rolex watch but was leery of counterfeits being offered online. I googled SwissWatchExpo and read glaring reviews about selection, customer service and authenticity. I contacted a sales associate of SWE named Mike who personally answered every question I had regarding 3 Rolex watches I was interested in purchasing. I made a purchase and received a Genuine Rolex to include authenticity papers within a few days. The watch is amazing and something I will always cherish. Thank you SWE for making it happen. Smooth process during the entire transaction. I will definitely buy another luxurious watch from SWE.
Ordered an Omega Seamaster from SWE in mint condition. Watch actually could have been characterized as being in pristine condition. An absolutely beautiful timepiece. Also experienced friendly and A1 level service from SWE Consultant Mr. Michael Cash. It has been an overall excellent purchasing experience and enthusiastically encourage/recommend anyone to seriously consider purchasing their fine jewelry form SWE.
Excellent service. I was even more presently surprised that my 1998 Rolex advertised as in excellent condition showed up in near mint condition.
I have never purchased any type of jewelry directly from an online platform. Instead, I usually work directly with my jeweler in NYC that I have known for over 15 years. I've had my eye on one ladies Cartier watch, in particular, for over 10 years. After surfing nearly *all* of the pages on the Internet during the 1st 1.5 mos of the virus lockdown, I Googled the watch and found a few different listings across a few sites. Swiss Watch Expo offered the best deal overall, including payment options, limited warranty, a formal appraisal, receipt, box, direct shipping and return guarantee. I found the entire team to be helpful and very responsive to emails. In the future, I'll definitely start my search for watches with Swiss Watch Expo.
I was looking for a Cartier watch for my daughter's college graduation gift. I hadn't really shopped for it before the quarantine so I felt very overwhelmed. I came across Swiss Watch Expo via a Google search. I found the watch I wanted in their inventory but had a lot of questions, so I called. To be honest, I didn't expect to get anybody on the phone but to my very pleasant surprise, I did. I was connected with Creed and he was amazing. Informative, patient and helpful. He answered all my questions and helped me settle on a watch and then walked me through the purchase. Blake then corresponded with me until the watch was shipped. I received the watch and it was exactly what Creed said it would be. I gave it to my daughter today and to say she was thrilled is an understatement. Making a large purchase on-line was a little stressful, but everybody at Swiss Watch Expo made it easy. I would highly recommend them and will definitely be a return customer. Thank you to Creed and Blake - job well done.
Everyone I dealt with was very knowledgeable and professional. They were able to answer all my questions concerning the watch I was interested in and made my purchase smooth and seamless. I would definitely recommend doing business with Swiss Watch Expo!
After a long search process we placed an order for a Rolex watch for my wife. Within minutes, I was contacted by an Agent of SwissWatchExpo who gave us some very informative tips and helpful tips. We received the watch a few days later and it is exactly as expected, immaculate. Great service and great products.
Highly recommend Swiss Watch Expo! I was in the market to purchase my first Rolex and decided to go the pre-owned route for the cost savings. Like most people I was weary of spending thousands of dollars online. However, I did EXTENSIVE research on the most reputable sites, and found that Swiss Watch Expo's name kept popping up. They had a number of Rolex watches available in the style I was looking for. I decided on a 26mm two toned datejust that came with original box (no papers). I emailed them all my questions and Michael, who was an awesome associate by the way, emailed me back in a timely manner saying to give him a call so we could talk through everything. I called and he patiently answered my questions and put my mind at ease. I purchased my watch shortly after I got off the phone and got the shipping confirmation a couple hours later. My watch arrived within 2 business days and was EXACTLY like described and pictured. If you're having second thoughts about purchasing from them- DON'T! You'll get amazing customer service and a quality watch.
Wonderful experience working with Swiss Watch Expo!!! I recently purchased a Rolex from them after having a horrible experience with a Brooklyn based watch vendor and couldn't be more pleased. They have the most transparent and best website (IMO) on the internet. It is rare to receive a product these days off the internet and have it exceed your expectations. I was so pleased, I bought another Rolex from them a couple weeks later. Thank you Blake for your wonderful service and advise!!!
I had been looking for a specific watch, an IWC limited edition item, and found that SWE had one. I contacted the company late on a Friday afternoon, and Creek took all the time I needed to discuss the watch and its condition. He was courteous and very helpful. I continued to explore the item, both by phone and email for several days, and then decided to make the purchase. Creek did everything I could ask for, and the transaction turned out to be a seamless one. I will not hesitate to return to the SWE site to see what matches they have for sale. I highly recommend this company.
I called SWE and originally spoke to Creed re: a watch I wanted to purchase. (Omega Speedmaster) He gave me great advice and ultimately I made a purchase. It arrived and was just as beautiful as the advertisement photo but unfortunately the day, date and month were just too small to read so I called and returned it. Their return policy is fabulous and with absolutely no problems re: the return. After some discussion , Creed suggested a few different Omega's and I made another purchase. The Seamaster arrived today and it's absolutely beautiful . This company posts conditions of their pre-owned wrist watches and their rating is spot on.
Matt was extremely helpful when I called with questions about a couple listings on the site. He was extremely knowledgeable, helpful, and friendly and I love my new watch. I will definitely continue to give them my business.
Excellent customer service, went over shipping in detail to make sure I had high confidence. My watch arrived in pristine shape and well-packed. Their inventory of high-quality timepieces is second to none. As a customer you get the clear sense that their reputation is of the highest importance to them and they work hard to maintain it.
I purchased a Rolex watch for my husband for our 45th wedding anniversary. I was totally confused, as there were so many to choose from. I reached out to the staff there, and Michael and Matthew were very helpful in finding a wonderful watch, in my price range, for my husband. He was so shocked when he opened it up, as he always wanted a Rolex watch. The watch looks like a brand new one, even though it is not.
SWE is a GREAT company! Just recently received my third watch from these guys. Have ordered from them for the last 6 years. They always stand behind what they represent including their products and very fair pricing. I've referred other friends and will gladly continue to do so.
I truly had a great experience in completing my purchase with Swiss Watch Expo. Everything was exactly as explained. The condition of the watch was "mint" and I could not be happier with my purchase. I was able to ask any and all questions and with no hesitation Matt had an answer to all of them. Matt was very helpful and always available. The package arrives in a well wrapped box and although I experienced a delay by one day it was not at the fault of Swiss Watch Expo. In fact, they were helpful in providing tracking information details when ever I called. I look forward to doing business with them again. I can not wait to make my next purchase.
Perfect service and responsiveness. Receive a beautiful piece at fair price and couldn’t have been happier with the end result.
I have to say I hardly ever post reviews. However, I am so SO happy with my purchase and the excellent service from Swiss Watch Expo that I have to! I bought a Rolex as a gift for my husband for his 50th birthday. I have to say I was nervous spending that much money online and was hoping the quality was everything it said on the website. It was EVEN BETTER THAN EXPECTED!!!! The quality of the watch is amazing!!! My husband cant stop looking at i . It is seriously beautiful and even better than the pictures! And the service i received was 2nd to none!! Each time i had a question i got a personal call within minutes! I would highly recommend and use again!!! I wish i could give more than 5 stars!!!
First purchase was a breeze. The team was very helpful and the shipping was perfect. Hubby loves his watch! Rolex has been on his bucket list. I said he deserves to be treated. We will definitely go back and recommend your company in the future.
I have to say I hardly ever post reviews. However, I am so SO happy with my purchase and the excellent service from Swiss Watch Expo that I have to! I bought a Rolex as a gift for my husband for his 50th birthday. I have to say I was nervous spending that much money online and was hoping the quality was everything it said on the website. It was EVEN BETTER THAN EXPECTED!!!! The quality of the watch is amazing!!! My husband cant stop looking at i . It is seriously beautiful and even better than the pictures! And the service i received was 2nd to none!! Each time i had a question i got a personal call within minutes! I would highly recommend and use again!!! I wish i could give more than 5 stars!!!
First purchase was a breeze. The team was very helpful and the shipping was perfect. Hubby loves his watch! Rolex has been on his bucket list. I said he deserves to be treated. We will definitely go back and recommend your company in the future
My husband has been looking for a Rolex for me for a while and we dealt with Creed. He was wonderful and answered all of our questions and always got back to us promptly. He made us feel assured that the watch was in great condition and when I got it I was so pleased with it. It looked like new. Creed will be my go to for any watch purchases in the future. Anyone ordering from Swiss Watch Expo should be completely at ease and know that you are getting the best pre-owned watch available. They are legit!!!
Great selection. Accurate photos and descriptions on website. When I called to get more information the representative was helpful and knowledgable. Watch arrived well packed and when promised. Watch is as described and so far runs well.
I've been wanting to purchase a pre-owned Rolex for some time, and I knew the specifications I was looking for. I would see some local to me, but they were always above a price I would consider paying for a pre-owned Rolex. During this pandemic, I started another search and found Swiss Watch Expo. Within about 10 minutes, I had found the exact watch for less than I'd seen anywhere else. Within an hour, I had initiated the wire transfer. The staff at the store was extremely helpful and kept in touch every step of the way. I ordered the watch on Saturday, and today, Thursday, it's on my wrist. The pictures on the website looked great, but because this particular Rolex is about 30 years old, I was expecting some wear. Imagine my surprise to find a 30 year old watch in immaculate condition!!! They even had the date set on it!
Highly recommended! I purchased my first luxury watch, an Omega, from SWE and it was a phenomenal, and FAST experience. I also worked with several employees over the phone and email and everyone was great to work with. Thanks SWE!
I was skeptical about buying a Rolex on-line. I carefully read several sites' policies. Swiss Watch Expo had generous return policies, responded to my emails very quickly, and had a great selection. I purchased the watch, and my girlfriend (former high end watch salesperson) declared it perfect. I would definitely recommend Swiss Watch Expo. It's nice to find a reputable, trustworthy and honest on-line company. Ken P.
I really say that I am 100% satisfied but I will say that now about SwissWatch. Every detail of my purchase has been handled extremely well. I love my New Rolex President. It is beautiful and looks just like new!! Really!!! Thank you for your excellent service and attention to detail.
This is the third watch purchased from Swiss Watch Expo . Mike and Matt are the best !!
Purchased an Omega on a Tuesday night and my watch was delivered on a Friday. Came as described with receipt, certificate of authenticity, thank you card, SWE bag, SWE case and SWE cloth. Highly recommended!
We ordered a Rolex watch from SWE and could not be more pleased with the outcome. The quality of the watch was as advertised (excellent condition) and our sales rep (Michael Cash) went above and beyond in helping us walk through the purchase - he was simply outstanding!
I’m a repeat customer. I’m thrilled with the piece I got, thrilled with that process, delivery and the product that arrived! Will be happy to buy from you again!
Mike Cash is amazing! He walked me through the process of purchasing a timepiece from his team; he wasn't about "selling" me, he wanted me to be informed and happy with the purchase. I plan on buying a perviously owned Rolex in a month or so and I will only buy from Swiss Watch Expo because of Mike's professionalism. #greatservice
Very Please with my purchase! Staff is extremely knowledgeable and courteous! Purchase was easy and shipped out immediately. I actually ordered my watch on Monday, and wore on Wednesday. I’m anticipating my next purchase all ready ! Total thumbs up!!!!!
I bought my first Rolex here and I won’t take the watch off unless I’m showering. The person that helped me was warm, friendly, and extremely helpful. I have already recommended this company to many of my friends.
It was my first experience purchasing an Omega timepiece and Jim at Swiss Watch Expo was fantastic. He was incredibly accommodating (even late on a Friday afternoon!) and helped me get the perfect watch- Seamaster Professional. I was extremely impressed with the professionalism of the staff, the showroom, and the services and repairs shop. I am already planning my next purchase through them. Thoroughly recommended, excellent establishment.
Fantastic service! Matthew was extremely helpful with questions I had about the Omega Seamaster I purchased. Watch came very well packaged and in the condition as advertised. Would use SWE again in the future.
Just bought an explorer II from SwissWatchExpo. Erik helped me out and was very knowledgeable. I would recommend to anyone looking for a great watch and smooth experience.
Great product, better then I was expecting. Most importantly the customer service is great. After placing the order I had a question, so O called them they helped me with whatever questions I had right there on the spot. Will definitely shop here again and will Highly recommend.
SwissWatchExpo helped us find and order a very special watch from my hubby for our 40th wedding anniversary. The watch was shipped and delivered as promised and included gift packaging. Eric and his team were most gracious in our entire experience shopping with them.
My purchase was exactly as advertised. I worked with Matt he was excellent. The Rolex I purchased exceeded my expectations, it was better than the pictures. Excellent company to do business with.
I’ve been looking for quite a while for a Rolex Submariner , I can across Swiss Watch Expo’s website. Well of course I was skeptical about buying a pre owned watch on the internet but after speaking with Erik from SWE I was well assured that their watches were authentic and well inspected by their jewelers. So I did a lot of research on this company and even went to the Better Business Bureau’s website and there are zero complaints about them. I also looked up other websites on BBB’s website and found a ton of compliments. Then I read all the reviews and of course there are some complaints but also make sure you read the company’s rebuttals and then they start making sense Many people don’t read all the companies policies and then complain when they don’t get their way. Well I then talked to Erik and purchased a 10k Rolex , he sent me pictures of the watches on his wrist and we went over all their policies and return rules. The next day I received the watch and I was amazed, it looked nicer that in the pics. I couldn’t be happier. He is a very professional watch expert. And made me feel very comfortable making my purchase. I can’t speak for everyone, but I’m a very happy customer and intend on buying my future watches from Erik @ SwissWatchExpo !
Purchased the watch I wanted, delivered in 2 days, as promised. It was packed very neatly and safely (triple boxed); watch is beautiful as per the descriptions and pictures on the website. I purchased another one yesterday, look forward to receiving it!!! Will recommend SWE to my friends and definitely will purchase again in the future!!
Swiss Watch Expo had a wide assortment of high end watches at reasonable prices. Their website was easy to use and had several different payment methods to choose from when purchasing with them. I highly recommend doing business with Swiss Watch Expo and I plan on using them again in the future.
The best dealer you can buy from them. I bought two Rolex watches and they are perfect .They take good care of the watches and have a very good communication with customers.
Great price, quality, experience. First time luxury watch purchase and everything exceeded my expectations. Order processed in a timely manner and flawless start to finish. Will be back.
These guys are awesome! The quality of their watches are top notch. I called them before I made a purchase and the gentleman was super knowledgeable and gave me the confidence to complete my purchase. Everything was perfect. I love my Rolex!
I had been in search of a mint condition, long discontinued Omega Seamaster Aqua Terra 150M (231.10.42.21.03.001) for quite sometime. As luck would have it the SwissWatchExpo ended up with one! The watch was truly “mint” as described and shipping was lightening fast! I will definitely purchase another Omega from them in the future! Thank you once again!
Arrived without an appointment (required but I missed that one the website) and was treated very professionally. Walked out 45 min later with a beautiful new piece to my collection. Didn’t try to up sale me nor push me into something beyond my liking. Well done SWE
Like many other people, I, too, was hesitant to purchase a luxury watch online. After reading the extensive information on the website about their company, employees (including pictures!), and history, plus the fact that they're not just an online presence, I felt comfortable enough to go through with the purchase. I dealt exclusively with Creed, who asked why I was interested in a particular model. That enquiry generated an educational session concerning the Rolex Explorer II 16570. Creed helped me to confirm that I'd made the right decision and would be pleased with my choice. He was right! The watch is beautiful and in the stated condition. It is a "full set," including original boxes, booklets, warranty card, and hang tag. SwissWatchExpo seems to be sincere in their mission to provide a positive experience. If you find the watch you want, call them, talk about it, and don't hesitate to buy it!
Excellent customer service. Every time I had a question, there was someone there ready to assist. Purchase was simple and delivery quick.
I was completely happy with my experience of buying my Cartier Panthere from this company. Over the course of a few weeks I spoke to three of their employees, all of whom were courteous and helpful. My watch is exactly how they represented it—perfect.
I purchased my Rolex day date from swiss and my experience was nothing less than perfect. I would purchase from them again without hesitation, as well as reccomend to all my family and friends.
Ordered a Heuer Monaco from them and they shipped it immediately. Watch is perfect and they assisted me with expedited shipping to Canada. Highly recommended
Seamless transaction. Very good selection of premium watches. I needed 2 additional links for my Rolex, which they found for me. Thank you for the great service.
I love, love my watch. It's even more beautiful and perfect than in the pictures! It's in perfect condition, and it's 24 years old! Erik and Matthew were so helpful and incredibly responsive to all of my questions, and in helping to get my watch sent to me on time so that I could enjoy it on my trip! I would recommend Swiss Watch Expo to anyone looking for a watch.
Jim and Matt were efficient and knowledgeable. Transaction went off without a hitch. I will buy from Swiss Watch Expo again.
Great experience buying a watch for my son (college graduation gift). Was looking at a specific Omega SeaMaster and was directed to an even better watch in stock. Arrived as excepted and looks/works great - son was thrilled!
The communication between SwissWatchExpo and me, as customer, was second to none. They were professional on the phone and via email, for that matter. Taking the time to discuss your purchase, the process of actually purchasing it, and staying with you through delivery goes a long way in the online luxury watch market. I would highly recommend SwissWatchExpo for your watch needs; if I ever choose to invest again in a pre-owned timepiece, SWE will be the first place I browse. Thanks again for a smooth and legitimate process and product.
This is the second watch I purchased and the transaction was seamless and the quality of the watches were as advertised. I would definitely recommend them if you are considering making a purchase of I high watch.
Everyone is very knowledgeable and I just got a feeling I was “safe”. There are so many scammers out there. I told them I would be taking the Rolex to my jeweler of many years to make sure it was authentic. My jeweler said it was in “mint” condition. You just can’t go wrong with this company. I’ve been wanting this piece for years but wasn’t going to pay 5 figures. I’m so, so happy and LOVE this! Thank you, SwissWatchExpo! I’m telling all my friends about you!
Great service. Fast response to any questions. Watch was exactly as described and shown in the pictures. Shipping was super fast. Highly recommend!
This is the third Rolex watch I’ve purchased from SWE. Always as advertised, great customer service. Accurate descriptions, no bait & switch!! Timely delivery. Highly recommend SWE
I recently purchased my very first Rolex from SWE. I had been researching and looking for my first Rolex watch for several years. I reached out to SWE and was put in touch with Jim who was excellent. He sent me photos of a couple of watches I was looking at and had a lady in the store put them on so I could compare sizing on her arm and also see them in pictures other than what was displayed on their page. He was not pushy and gave me some really good honest advice, which I really appreciated. I honestly felt like he wanted me to be happy with my purchase and wasn't just trying to sell me jus any watch. I ended up finding the perfect watch for me, when It arrived it looked better than the pictures showed, it looked brand new and was in excellent condition. I have recommended several of my friends to SWE. Even though I live in California and have options closer to home I will always go back to SWE. I found The whole process to be very easy and professional and I will continue to go back to SWE. Thank you again to SWE and Jim, I love my Rolex and I couldn't be happier.
I recently purchased an Omega Planet Ocean watch with the box and all of the papers. The listing said the watch was in mint condition and it actually was. It looked like it had only been worn a few times. Both sales people were very helpful and I am pleased with the purchase and the prompt delivery. Keep up the good work.
Great experience. I visited the store in Atlanta after viewing their extensive selection on-line and the service and expertise was exceptional. I am very much enjoying my Patek.
Ok this place is T H E BOMB!!! I LOVE my Breitling SuperOcean!! The service was on point...the quality was amazingly true to what they stated and the delivery was super quick!!! I will be doing business with them again!! I am also going to add a Bell and Ross and a Rolex in the future and see no reason why I wouldn’t buy from this company!
I bought a Rolex on SWE yesterday and it arrived today. The rep I talked to on the phone was really helpful and knowledgeable about Rolex’s. I was about to buy a brand new datejust for $7850 plus tax new at a Rolex dealer. I found SWE and got the same exact watch slightly preowned for $6000 tax and shipping included. The used watch arrived today in the box and looks brand new. Thanks SWE for providing me great service and saving me money. I will be back for a watch for my wife.
SwissWatchExpo were phenomenal. Erik Plumb was fantastic and fast at answering my questions and went above anything I expected when purchasing a Rolex for my son whose in the military and graduation from A School in June. Got it in less than 3 days. Thanks guys. You guys are amazing. Looking into another Rolex and of course, SwissWatch Expo is my go to store. Yvette
The team at Swiss Watch Expo is attentive and very responsive. The merchandise was better than advertised and arrived in pristine condition...more than likely I'll be a repeat customer. Great experience!
The staff & sales representative was very courteous & helpful. The watch was very nice with all documentation in place & as advertised
Could not have had a better experience dealing with my Sales Consultant (Eric). I would recommend 100% to everyone. My next watch will definitely be with Swiss watch expo.
New Omega I've been looking for is better than advertised. So far I'm thrilled with my purchase. Good price, quick delivery, great condition. I'd buy again.
My watch was exactly as described and the photographs were what really set SWE apart. Shipping was prompt and my watch was well packaged and arrived in perfect condition. I could not have asked for a better experience.
Extremely knowledgeable and very, very helpful throughout the entire purchase process. I was considering 3 different on-line companies that specialize in pre-owned Rolex watches. All 3 had decent looking inventory. And the prices were more or less within a few %'s of each other. But after speaking to each of them at least 2-3 times about various watches I was interested in, I absolutely felt SwissWatchExpo was the most forthcoming, and detail-providing one, and I most definitely felt they cared about what I was doing. I would strongly recommend them, and I would most certainly purchase from them again.
Fantastic to buy from. They have a great selection and excellent customer service. I even got a phone call to help me through technical difficulties I was having while shopping online. Definitely above and beyond.
Jim was awesome to work with and patiently helped me pick out my dream watch. I would definitely get in touch with him next time I’m looking to buy a watch, overall great customer service experience!
My experience with Swiss Watch Expo was nothing but PERFECT from start to finish! Mathew took my original call, answered all my questions with professionalism, then facilitated a quick & painless PayPal transaction that saved me an additional $100!! All in less than 20 minutes! Two days later a FLAWLESS Navitimer arrived at my home. The box was triple wrapped for security, contained ALL the original Breitling packaging, and even contained a current, certified appraisal of the watch for my records. Buy with confidence from SWE. These guys are experts in their craft!
SWE made my watch buying experience a pleasure. Everyone I had contact with there, especially Eric, was helpful in lining up my vintage Rolex purchase. Would highly recommend!
Excellent. Ordered on Sunday arrived on Wednesday. Triple boxed for safe shipping. Even included a case and cleaning cloth. Very polite and professional on the phone. Would not hesitate to buy again.
Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.
Everything went exactly as promised and when I called with a minor question, I was met with a really helpful, knowledgable human being! Most importantly, the watch (a ladies' Cartier) was, if possible, better than depicted.
When they say mint, they mean mint. My watch arrived looking brand new like it had never been worn!
I was going through Atlanta so I decided to stop at their store location rather than buy online. I had been viewing the website for nearly a year and was impressed by the number of watches they had for sale. At first I was suspicious because they listed so many I thought perhaps they were an online broker rather than actually having the watches onsite. When I walked in the front door of the store I was stunned and pleasantly surprised! I have never seen so many high end pieces at one place to select from. With the help of salesman Jim Koonts I purchased two used rolex watches. Both my wife and I are extremely pleased with them and defintely will buy again in the future. I highly recommend you stop in to see the inventory.
I came to buy from Swiss Watch Expo by coincidence. I had been price shopping a watch for months and a nearby competitor got one in for $600 less than SWE had an identical one for. Hoping to get Swiss Watch to beat the price I called and spoke to Matt, but much to my dismay he advised me that they would not price match or beat the price, but I should still come by and look at his watch before I made my purchase. Since I was already driving 4 hours to get the watch I figured I would waste the time and go by SWE on the way since it was only 2 miles away from where I was going to buy a watch. After meeting with Matt and looking at the watch, I was extremely impressed with the watch, Matt and SWE, but $600 is a lot extra to spend just because the seller is better. So I went to where I intended to buy the watch. The watch I intended to purchase was just slightly not as nice SWE, but nothing about the business instilled the confidence in me that SWE did. Even though the watch still had 2 years of factory warranty, it was worth it to pay SWE the extra $600 based on their professionalism and attitude, the quality of not only this specific watch but the quality of everything they do, and the assurances and guarantees they are willing to put behind their watches. Never in a million years did I think SWE could convince me that it was worth an extra $600 to buy essentially the same watch from them, but they proved me wrong. Thank you to Matt and the SWE team for providing me with 100% confidence that I know own a perfect watch and complete confidence that if something was to go wrong down the road that I have an exceptional team on hand ready and willing to do things the right way to fix it.
I worked with Erik. He was extremely communicative and helpful. 10/10 would buy from here again.
5.0 star rating 3/25/2019 Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.
We bought a watch for our daughter, and I couldn't have been more pleased with both the watch and the customer service! The selection of watches is amazing, and Erik was able to help us find the perfect one! He was extremely knowledgeable and helpful and patient. He earned our confidence right away. The follow-up after we purchased the watch has been wonderful. I would highly recommend this company.
Smooth online shopping experience! Always a concern when buying expensive products online. Friendly staff, quick turn around, product exactly as described. Could not be happier. Would purchase again.
Erik was so helpful when it came to purchasing my first Rolex! Love the shop, love the customer service, love the fast shipping!
Jim has done it again!! Superb customer service as always. I will continue to purchase watch's for my collection only from Swiss Watch Expo!!!
I can't say enough great things about SWE. The watch I purchased came promptly and EXACTLY the way I imagined it! The watch was exactly as it was featured on the website. I love SWE and will be buying another watch from them as soon as I pay off this one off. Plus Afffirm was awesome and easy to use. I recommend everyone to SWE, they are LEGIT!! Thanks Guys!!
After determining the ladies Rolex style I wanted and price range, Creed recommender two watches. The 20 year old watch I selected was like new! I certainly would shop at SWE again and recommend talking to Creed or one of the other knowledgeable staff!
I’ve purchased a couple of luxury watches from swisswatchexpo and have never been disappointed. Watches are beautiful! Would get another one for sure!
I am a returning customer and have worked with Jim in the past and most recently Erik. Both were receptive, knowledgeable and most importantly patient. I recently learned this is a family operated business and it shows. There is a true vested interest. A pleasure.
Awesome company to do business with! Extremely Courteous and responsive to your questions! Great prices and lightning quick shipping! Not to mention the Rolex is Beautiful!
Great Service! Jim and Ernesto were both great to work with. Very knowledgeable and helpful l. My watch is beautiful and will be treasured. Thank you and best regards, Michael
Great Service! Jim and Ernesto were both great to work with. Very knowledgeable and helpful l. My watch is beautiful and will be treasured. Thank you and best regards, Michael
The customer service is great, they really asnwered all my questions, and they went all the way to made sure I got what I wanted it, Thank you so Much
I had the pleasure of speaking to Rob. Who helped me with my purchase back in OCTOBER, not only was Rob very helpful but he was personable as well...he guided me through the purchasing process all the while answering question after question, he put me so at ease, that I started rushing him to complete the process...my beautiful timepiece arrived within 2 business days and it was just as Awesome in person as it was online! The SWE folks are very easy to work with and are always poised and ready to help, I will be making another purchase soon, I just have to narrow my choices down to one!!! They are very honest about their product and what you see is what you get...no surprises!!! Thank you Rob and SWE, I am a happy customer...
They are very helpful, and knowledgeable. I bought a Rolex as a Christmas gift for my wife, then she insisted buying another Rolex for me, both from Swiss Watch expo. Both watches arrived on schedule (signature required), and well packed, and exactly as described on the website, “excellent condition”. We are both completely satisfied with the entire transaction.
I just purchased a men's Cartier panthere watch online from Swiss Watch Expo. A couple of years ago my sister bought a vintage Rolex from them and she was very pleased with both her shopping experience and the watch itself. The Rolex is running great. I also enjoyed my shopping experience with Creed, my salesperson, who was knowledgeable about the watch and also informative and friendly. The free and fast shipping worked out great and my watch arrived keeping perfect time. Based on my experience, I can recommend SWE to anyone looking for a first class watch.
I don't normally write reviews, but my experience was worth 5 stars. I originally purchased a watch online and received it within 2 days. After getting the watch, I realized it was a bit small and didn't match exactly what I was looking for. I contacted the store and they immediately got back to me on how to return the watch. I gave them another watch (new Rolex Datejust) that I wanted to purchase and they managed to exchange my watch, and ship the new one to me the same day. I again received it within 2 days and couldn't be happier. It's exactly hat I was looking for. I must have called Jim Koonts about 20 times in the 2 days and he answered every question I had politely and kept assuring me to call anytime. I will definitely be buying again!
Very pleased with my purchasing,and customer service experiance! A trustworthy place to buy pre-owned timepieces in excellent condition at a good honest price.
The entire experiece was 5 star. I spoke with a very kind informed salesman who took my watch out of the salecase and described it to me in precise detail. When I received the watch it was exactly as quoted, if not more spectacular. I enjoyed the experience, love my watch, and will use them again for future purchases. DMK
Erik and Jim are terrific to work with, and these guys really have fabulous prices on Rolex. I have enjoyed working with them and hope to continue to do so.
Swiss Watch Expo Jim Koonts and Ernesto Castillo were very helpful and made my purchase experience most satisfying! I am really very happy with my Breitling LE 1461 Watch. Thanks Guys! Strongly recommended to potential customers.
Just purchased a Rolex from SWE and impeccable service and Kindness from the whole team and Jim & Erik Process was super smooth, and I received the watch as promised the next morning. Watch condition was brand new as described with full set box + papers and original Rolex protections Thanks for a great professional business !!!
As a Horology enthusiast of many years my experience with SwissWatchExpo has been very good. It is great place to get an honest and fair purchasing experience. I recommend!
I purchased a unworn Rolex Cellini Prince watch. I had some questions whether or not the watch had truly not been worn. I also had a question about what kind of time accuracy the watch was currently keeping. I called SwissWatchExpo and spoke to Jim Who is a very knowledgeable and was able to answer most of my questions. He also answered all of my other questions, and he even had their chief watchmaker examine the watch. He sent me an email summarizing their findings. The watch arrived exactly as it was described. SwissWatchExpo certainly earned my trust, and it was a pleasure to do business with them. I would without hesitation purchase from them again.
Great selection of watches and the people are super helpful. Jim Koonts was knowledgeable and professional. And no sales pressure like other places. All the watches are top quality. Highly recommended and we will do business with them again!
I purchased a Breitling through SWE that my fiance had seen two years ago on a vacation and regretted not buying at the time. Initially I was buying a watch with a 46mm face, and received a call from SWE telling me that unless my fiance was a huge guy that this watch might be overpowering on his arm. He was exactly right - I purchased the 42mm and we could not be happier with the lovely watch and the fantastic service from SWE. It appraised for insurance higher than what we paid for it, and most importantly my fiance absolutely loves the watch.
I’ll never buy a watch from another business! I’ve had nothing but extremely helpful customer service from the beginning of a purchase, to the end, and even later with a trade in! Swiss Watch Expo has the best prices, selection, and payment options. I purchased a watch from them, found out I wanted to trade into a different one, and they helped make that possible. Thanks for going above and beyond to make sure your customers are satisfied; you have a customer for life with me!
Bought a diamond dial Rolex. After i recieved it i brought it to a Rolex dealer to check it. He confirmed that it was a 100% authentic down to the diamonds like promised from SWE. Customer service picks up quickly and are very friendly.
The sales team are very knowledgeable about the watches they sell and went out of their way to ensure I got a good deal on my purchase. My sales professional Jim was excellent and I would definitely work with him again.
This is a first rate company that I plan on using again when my wife decides she also wants a Rolex. They were very responsive to all of my requests for information or assistance. I recommend using them without hesitation as I plan to in the future. My vintage Rolex is beautiful beyond description and it keeps perfect time I will buy another watch from them as soon as I decide which one. The one I purchased is 40 years old but looks brand new. Everyone I dealt with was very professional via telephone and email, maillot, Jim and Eric.
Super helpful over multiple phone calls to select the right model and size watch. Easy transaction, overnight shipping. Man thanks to Jim.
The people I have dealt with at Swiss Watch have been very accommodating, and answer questions very quickly about any particular watch I have had questions about. I appreciate the fact they took time to call me with a follow up on a particular watch. Top notch all the way around.
My experience at Swiss Watch Expo was Safe and Secure. Making sure that buying a big purchase online can be safe to do so, so I called the customer service and right away someone answered the phone very professionally and explained to me promptly about the Watch. I ordered the Rolex Submariner Date year 2006-2007 online and received it fast, like the very next day. When I opened the Rolex box I was very impressed with that it looks in new Condition. Again I felt very safe and welcomed before and after this purchase. Highly Recommended.
Awesome experience buying a Rolex Datejust. The service and delivery were excellent. The watch itself was better than in the photos. Definitely recommend these folks.
Amazing experience with SwissWatchExpo, they provided me with great communications and answered all my questions before my purchase and the product arrived quickly. Love the watch!
This company is awesome! They’re customer service is superior and I would recommend this company to friends and family members.
Just wanted to thank the staff at SwissWatchExpo for the help I received for my recent purchase. I was trying to find a pre-owned Cartier Panther for quite some time when I came across their website. It was exactly what I was looking for, well priced and in excellent condition. Jim was my initial contact at SwissWatch but I was also given assistance by Erik and Ernesto. You can't go wrong with anyone of these gentlemen. Jim was extremely knowledgeable with the watch line and I know this since I myself use to work in watch sales many years ago. I'll admit, it seemed to be a purchase that was too good to be true, but I took the watch to my local Cartier boutique for assurance and they confirmed it was indeed a legitimate watch. I will absolutely be referring friends and family to this company for any pre-owned watch needs. I'm sure to be using them again soon in the near future for another purchase! Thank you!!
Made an online purchase - I received the item exactly as pictured and described. Shipping was fast and professional. SWE will be the first place I go to for similar future purchases.
I purchased my husband a Rolex for Christmas and he absolutely loves it! It was exactly as it was pictured and the staff was very friendly. Very good experience!
I went to see the Omega watch at Swiss Watch Expo Atlanta location. the watch looked exactly it was published. Jim handled my transaction, I received my watch as it was promised. I would recommend other to buy the watch from Swiss Watch.
Excellent, beautiful and a glowing new owner!!! Great Company to work with!
I’ve always wanted a brand new Rolex. Well...I got a circa 1999-2000 31mm Datejust that was in PERFECT condition instead. Great customer service. Great product. Great price. Thank you SwissWatchExpo!!! You gained a loyal and lifelong customer.
SwissWatchExpo did more than I could of hoped for. I bought a Rolex Day-Date 18K White Gold year 2005 from them. The watch I received looks brand NEW; not a mark or scratch on it. It is PERFECT, Plus they included the original Rolex box and the Green Certificate from Rolex when the watch was first sold; both of these look brand new. I will always remember them with a warm feeling in my heart. Bob Ahntholz.
I have purchased three watches from Swiss Watch Expo over the last two years. A Rolex GMT Master II, a 50th anniversary Submariner and recently an Omega Speedmaster Racing.Every watch has been beautiful, and exactly as represented. The buying experience with SWE is no less exceptional. The entire staff are friendly, attentive and knowledgeable. My recent experience with Erik and the Speedmaster has been no different. However, the only reason I have waited the long to give a review is that the bracelet on the Omega was too short. I called Erik and he told me he would get the two lengths I need shipped to me right away. When I didn't receive them after a week, I called him back. He said they are hard to find but they are trying. Two days later, he called me to reassure me they are still trying to get the lengths. Based on the great experiences have had with SWE, and the fact it is Christmas season, I do not mind being patient with their efforts. I sure would like to be able to wear that lovey watch, though.
Just got my awesome Rolex Air King received Quickly and the condition was just perfect also it came with original box and papers very satisfied. Would highly recommend Bbarton
I have been looking for a specific watch for a while and saw it at SwissWatchExpo. I was skeptical about buying a watch on-line so I called with questions. Ernesto answered all my questions about the watch and explained the process with no sales pressure. Before buying I had 1 more question and this time I spoke to Eric. He was also very informative and professional. I am totally satisfied with the beautiful watch and the service.
I recently purchased a Cartier from Victoria and Jim at Swiss Watch Expo. I scheduled an appointment in advance and told them the options I was interested in (based on the website). They had the watches ready for me when I came in and politely explained details behind the watches, giving me time to try them on as well. Impeccable customer service! The watch I purchased looked brand new. I wear it all the time and have received many wonderful compliments.
Sales reps were so patient and helpful. When I decided to make the purchase, it was quick and easy and we had it in our hands in 2 days!! Fantastic service!
I've very pleased with the Rolex I purchased from Swiss Watch Expo! The watch arrived and looked exactly as advertised....I'm already looking towards my next purchase from them!
My sales rep was very knowledgeable and approachable. Answered all my questions from the basic to the complex and reassured me about making a substantial purchase online. Absolutely first rate. My watch is beautiful.
Incredible nice, gentle, professional, trusty, reliable, decent people, Ernesto, Jim, Derek, all of them.., thanks so much for your help to find my Rolex at reasonable price...Gilbert from Miami
I recently bought a stainless Rolex Daytona Cosmograph white face from Swiss Watch Expo. I based my decision on the excellent reviews and the wide selection of inventory. I dealt with Matt over the phone and never viewed the time piece in person, took them at their word. The watch was very well detailed and Matt answered all my questions. I decided to use wire transfer form of payment to save the extra money. SWE had excellent communications during the whole transaction. The watch arrived and was exactly as described in pristine condition. Between the time I ordered the watch and its arrival my situation changed and I had to return the watch under the "no hassle" policy. Matt asked if he could have me select something else, or if anything was wrong with the unit: there was nothing wrong with it. After that he gave me the Return Authorization Number and I sent the watch back. A week later I received my full return. Excellent service; their word is good. I would highly recommend this luxury watch reseller.
One of the best! Great product variety, fantastic customer service, super-fast shipping. Highly recommended. Many thanks for great service!
Very positive experience. The watch came exactly as advertised. I spoke to a salesperson, Jim, who was very knowledgeable and helpful. He said he had been in the business for thirty years, and his passion and enthusiasm came through.
If you are looking for the perfect watch look no further than the experienced professionals at SWE. Jim, Erik and Victoria and the entire team are outstanding. I am in sales and have led many sales teams in my career. I have to say that the SWE sales team is the epitome of professionalism. They take a consultative approach with the customer and are well informed and provide direction as to what option best suites their customer’s needs, budget , etc. Thank you and I will be a returning customer.
Good price, watch was as advertised. I authenticated it once I received it and check out perfectly. Service was excellent.
Wow!!! These guys went above and beyond what was necessary to insure a new customer's happiness and satisfaction. Absolutely fantastic from start to finish? I think it is TIME for everyone to splurge a little and obtain a fine watch from this company! Enjoy it!!!!
This is the second "large" purchase my husband and I have made from SWE in the past 2 years. Although the prices are very reasonable, we are nevertheless reluctant to pay such a large sum over the internet for a sight-unseen purchase. However, each time we have been absolutely delighted! Each Rolex we have gotten cannot be distinguished from brand new. Staff is always friendly, helpful and straight-forward..... No hard-sell.... Fast delivery..... This is definitely a first-class operation with carefully described inventory.
The Rolex I bought was exactly as promised to me. Honesty and transparency with that velvet touch. I was scared buying a high dollar item off the internet from photos. It takes a lot of trust, and the guys at SwissWatchExpo came through like champions. My 2018 Rolex 126660-0001 is a beauty. Thank you Erik Plumb and everyone else involved with my purchase. Sincerely, Markus Wakefield,
I've very pleased with the Rolex I purchased from Swiss Watch Expo! The watch arrived and looked exactly as advertised....I'm already looking towards my next purchase from them!
I purchased an unworn Omega from SWE and the experience was great. Communication was very good as I had a lot of questions. They were patient with me and then when I purchased the watch was delivered within 2 days. I like the fact this is a family business and therefore they are willing to go the extra mile on service.
I love the Rolex watch I bought from Switch Watch Expo. They had the exact watch I wanted for a very reasonable price and with Jim’s knowledgeably and friendly help, the buying process couldn’t have gone smoother.
Purchased a Rolex Hulk and everything was perfect from inquiry to delivery. I could not tell that the watch wasn’t brand new. Jim and team were amazing and will be purchasing from SWE again.
Great customer service. Ordered at 4pm, had watch in hand by 10am the next day. The watch was amazing, better than expected. Great selection, you will not regret. I will be telling people about this site, and WILL be buying from them again.
My wife and I visited the store in Atlanta. As I am a novice, Jim was very helpful in explaining the features and terminology of the various Swiss watches. I couldn't have been more satisfied with his expertise and the whole buying experience. I am very satisfied and would highly recommend SwissWatchExpo as a reputable and reliable vendor of high end watches.
I recently had an excellent experience with SwissWatchExpo. Erik and Ernesto worked together in a very professional manner with my purchase of a Vacheron Overseas watch. I would highly recommend SwissWatchExpo. Martin Racanelli
SWE Delivered what they said they would. Easy to navigate site, great selection, great pricing, PayPal is easy and delivery was as expected. One quick call to verify watch was in stock and advertised was worth it. I would recommend them.
Sales reps were so patient and helpful. When I decided to make the purchase, it was quick and easy and I had my watch in 2 days!! Fantastic service!
I initially was skeptical of buying a Rolex online. The fact that SWE also had a brick & mortar storefront where anyone is welcome to visit and see their stock eased those fear besides their 100% authentic guarantee. So I purchased a 34mm Rolesor Oyster Perpetual. Upon receiving it, thought 34mm looked to small for my wrist (considering the modern large 41mm plus watch craze). Since I was within 7 days and watch was unworn condition, I requested an exchange. Erik & Ernesto helped me with RMA process and I got my new pick a DateJust 36mm Turnograph with Thunderbird bezel in days. The watch was listed as "Excellent Condition" but in reality it looks like new. Very happy with my pre-owned Rolex.
I bought a Speedmaster Professional here and my satisfaction is 100%. The biggest problem with used watches are the possibility of counterfeits, so you want to buy from a reputable dealer like SwissWatchExpo. Second biggest problem is, if you buy from the same state they have to charge you a sales tax, so this place was great for me since I live in California. I would probably buy here again in the future!
Bought last month a hard to find model of a watch in "unworn/never worn" condition from Swiss Watch Expo and had a very positive experience. It was a "Special Order Item" so it took me a week to receive the watch. Their price was the best I found and I even paid through a bank wire to save an additional 3%. Being my first time buying an expensive watch online, I have to say that I was a bit anxious. Having said that, Ernesto and the team were very professional, understanding and patient. When the watch arrived everything was perfect: original box, papers, warranty, stickers, etc; just like buying a brand new watch. To be 100% certain that the watch was authentic and for my peace of mind I decided to take the watch to an authorized dealer. I was finally relaxed when they reconfirmed that it was an authentic, original piece. I am a happy Swiss Watch Expo client and the proud owner of a brand new ("unworn") beautiful watch.
These guys where so helpful. Made it so easy to make a purchase of a beautiful Rolex Watch for my husband. Very pleasant manner and very patient. Would recommend this company to my friends and family, no problem. My husband's watch came within two days.
I dealt with Ernesto the service was professional and prompt, my husbands watch arrived and was perfect! I will most definatly use this company SwissWatch Expo again in the future and highly recommend them.
Erik was very helpful with my purchase. He took the time to explain how the watch worked and their warranty / repair service. So glad I was able to make this purchase locally and with so much expertise. Would highly recommend SwissWatchExpo to anyone considering a luxury watch purchase.
Bought a gorgeous excellent condition Rolex 18k GMT ii anniversary dial... Will definitely do business with this fine company again.
When making a substantial purchase online, I feel it is very important to be able to connect with a personable, knowledgeable employee on the other line. Eric was all of that and more! When I needed to exchange the Rolex I purchased for a different one, Eric was helpful and made sure the process went smoothly for me. Swiss Watch Expo will be the first place I go in the future for any timepiece purchase.
Erik was great and gave me great confidence in the purchase by taking pics of the watch in real time. Could ‘t be happier with the purchase at the most competitive price I cold find!
I have now bought three Omega Speedmaster's from SwissWatchExpo and also they have helped me get extra links for one of them. Outstanding service and selection. Great prices and I know I can trust the description to be accurate. My go to place for watch purchases. Outstanding personal help also.:) Totally satisfied.
Really had a great experience at Swiss Watch Expo. Erik answered all my questions. The company is mainly online based, however, I was able to schedule an appointment and make my purchase in-store. This was a wedding gift for my husband and he was 100% pleased with his Rolex watch. Thank you again Erik for all your help.
Excellent service, very knowledgeable staff, product delivered as promised and and in excellent condition. Will definitely buy another watch from SWE.
During the purchasing, I even received a telephone call. I was pleasantly surprised. The watch was securely packaged and arrived as promised. The watch condition was described and pictured. All I had to do was get the bracelet sized and am now wearing my Patek Philippe Neptune. Thanks.
Incredibly knowledgeable, helpful, thoughtful, and professional. Wonderful team with a fantastic inventory. The particular timepiece I purchased was the watch in the photographs, and arrived in such pristine condition, I had to scrutinize it closely because I honestly thought it was brand new. Thank you very much Swiss Watch Expo....you’ve earned a customer for life and I’ll make sure to recommend you to everyone I know in the market.
SwissWatchExpo is the BEST!! Dealing with them was a breeze and the watch showed up ahead of time. The selection is beyond compare and the descriptions are spot on. I will use SwissWatchExpo again without reservation for my future watch purcheses.
couldn't be any better of a place to do business
I definitely recommend this place, the watch I bought with them was exactly as I look at it in the pictures. I am very proud of the purchase I made with them.
great communication and client satisfaction. the say what they deliver and deliver what they say. I am an avid watch collector and would find it difficult to purchase my next high end watch anywhere but from swiss watch expo. thanks for being people of honor.
Very friendly staff. Easy to make an appointment and a great selection of watches.
Matt was awesome he helped us with a surprise gift for a 50th birthday! We had a lot of questions and must of called and emailed 20x! He was very patient and very helpful! Thanks again Matt for all your help! We Love the watch!
Very smooth and easy buying process. We did most of the communication via email and everything was waiting on me upon my arrival and ten minutes later we were finished and I was on my way.
Ordered off the Website. Received in excellent condition. Just love it. Highly recommend
The team at SWE is amazing. I purchased a Rolex Day-Date from them and have received nothing but exceptional communication and support ever since the purchase. The whole staff is extremely friendly and knowledgeable. I would highly recommend anyone in the market for a luxury watch to make SWE your first stop. I for one will not go anywhere else in the future to make a purchase other than here.
Ordered A ROLEX DATEJUST 36MM STEEL YELLOW GOLD DIAMOND DIAL WATCH 16233 ... Watch came right on time in great condition .. Matt was easy to work with ... thanks for the great experience ... will be looking for my next one soon …
I was in the market for a Breitling Watch for my husband for his 50th birthday. I didn't know where to start so I just Googled Breitling watches and Swiss Watch Expo seemed to have a variety to choose from with prices within my budget. I was a little leery on buying such an expensive watch that i would never see or touch. So, I called and spoke with Erik Plump and he was extremely helpful with my investigation into the right watch for my husband. While we were on the phone i was reading off stock numbers from watches I found on their website and he was physically looking at them and telling me feedback on each specific watch. He was very blunt about the condition of each watch, which helped. After going over a few watches, I finally found THE ONE. I felt more at ease after dealing with Erick about purchasing this expensive watch over the internet. The watch was purchased and shipped the same day. He sent me tracking information within a few hours of purchase. Watch arrived in pristine condition along with the appraisal, just like he said. I also took the watch to a local Breitling dealer to have it engraved and they said this was a legitimate Breitling watch and i got a great deal. Thank you, Erik and Swiss Watch Expo for helping me find the best watch for my husband.
Ordering was fast and easy. Check out was fast and easy. I called to ask some questions about the watch I was going to order and they were very patient and helpful. You can't go wrong with Swiss Watch Expo!
This was my first large dollar purchase of a high end watch online. I love the watch, a white gold Rolex Day Date. Great transaction. Matt was outstanding. He described the piece accurately, added the two links that were needed to size the watch correctly, and the piece arrived as promised. Thank you Matt.
I had no clue what I was doing in purchasing a breitling watch for my boyfriend and Erik Plumb could not have been more helpful! Every aspect of making this purchase was wonderful! Prompt responses, going the extra mile to find the breitling box, and giving me an appraisal for the time piece. I will definitely return for a watch for me!
Beautiful selection of watches. As soon as I had a question, Adam promtly called me. So, so nice and professional. Highly recommend and will buy from them again.
Our experience with SwissWatchExpo was excellent. Adam was helpful from the start, when we initially called for information. After ordering, the watch arrived promptly, in excellent condition and exactly as pictured/described. We would recommend SwissWatchExpo for anyone looking for a luxury watch!
What a great company and he loves loves the watch, quick response to questions and updated the entire journey to me as this was a gift for hubby. He loves loves it, simply beautiful.. so many compliments.. Thanks for making his birthday SUPER. You guys are the best
Price fair, I bought a watch small than I expect, I’ve requested for a change and they were more than helpful, they accepted and gave me back as a credit every cent that I paid to use to buy my new Rolex now in a correct size!
They had a great selection of hard to find watches. The issue of doing a large purchase online was made easy and I never doubted the product or the people I was dealing with at Swisswatch.
Honestly I was a little worried about buying an expensive time piece on line even after reading all the reviews. SwissWatchExpo did more than take my worries away they restored my belief that good sales people are still out there ! I bought a Cartier Pasha but when it arrived I realized I had not paid attention to the size of the watch or the bracelet - the watch was too small and the bracelet too tight 😩 I reluctantly called the store convinced I was looking at a long protracted fight JUST to return the watch And then Matt answered the phone 😊 In no time he not only explained my options helped me pick a replacement and started the exchange process I found the same watch at a better price on their website called him again the next day about it and again my request for the slightly less expensive piece was granted !! Seamless is the best way I can describe the whole process Matt was understanding personable friendly and oh so helpful And let me tell you about my new watch It looks like a brand new one perfect in every sense of the word not a sign of anyone owning it before it became mine Soooo if you are thinking about getting a beautiful genuine high end watch go - no RUN- to SwissWatchExpo and ask for Matt You won’t regret it I promise !!
The staff are very helpful and honestly represented the watch. They prefer appointments, but were accommodating to me as a walk-in. I plan to buy another watch from Swiss Watch Expo
Watch was just as described. Great customer service and over night shipping was reasonable. Will do business with again!
Thank you Swiss Watch Expo for providing a great experience in purchasing my 1601 Rolex Datejust. As this was my first luxury timepiece purchase I was a little nervous at first. Erik and Matt assisted me through the entire purchasing process and communication was top notch. As I had many questions they were both patient and understanding. Shipping was fast and my timepiece was exactly what I was expecting. After purchase it was nice to have Erik reach out and inquire if I was satisfied with my timepiece and to congratulate me as well. I highly recommend Swiss Watch Expo to anyone looking to purchase a luxury timepiece online.
I was a bit hesitant for a couple of weeks to order a luxury item worth thousands on the internet but I looked into SWE and the customer reviews and decided to give them a chance. I was blown away by the response time, shipping time, and quality. I ordered my Rolex at about 3pm in the afternoon and it was at my door before 10am the following day. When I needed on extra link they were willing to find me one through their local resources and have it shipped to me within one day as well. Great experience all around and their price was about $2,000 below retail price! I’ll definitey be a return customer.
I live in Atlanta and called ahead to visit the showroom. Matt (the salesperson) asked which watches i would like to see. Upon arriving he had everything laid out for my review. This was my first rolex purchase and i had a lot of questions. He answered them perfectly. I have had the watch for two weeks now and love it.
5*****. It was a smooth transaction, great communications. I was dealing with Ernesto and Victoria and they were excellent. Thank you for your service. I’m looking forward for my next purchase with you guys. I definitely recommend swisswatchexpo to friends and family.
I had the pleasure of working with Adam, Mat, and my good friend Victoria who were all so helpful and consummate professionals. This is my second purchase of a watch from Swiss Watch Expo and I am extremely pleased with their high end watches and professionalism.
Ordered online and in two days my Datejust arrived! Exactly as described and priced very competitively. Wouldn’t hesitate to buy from them again
The service was excellent.Their team was extremely knowledgeable and helped me make a decision. They also worked with me to make sure I got it in time for Father's Day! I would absolutely shop with confidence with them again!
Matt and Ernesto were very pleasant, knowledgeable and helpful in assisting me in making my purchase. The timepiece arrived very promptly and was as represented on their website. I am thoroughly pleased with the entire transaction and would certainly recommend them to my friends.
OUTSTANDING, REMARKABLE, EXCELLENT CUSTOMER SERVICE! Bought two Rolexes here. The second, after I bought it online, we discovered that someone else had bought it just before online. The guys called us immediately, found me a similar watch, and sent it in 2 days. Next time in Atlanta, we visited the store. Got the same EXCELLENT customer service. A really handsome Asian guy waited on us - forgot to get his name - and he was everything you want in customer service : extremely knowledgeable, polite, articulate, cheerful, and funny. I've bought Rolexes from two other companies before discovering SWE. I'm sorry, now. The competition SUCKS. One, True Facet, where we first went, online, couldn't verify the accuracy of the watch once I spent over a week waiting for it to arrive there from the seller, and once they determined that it wasn't up to par, they said they'd search for a new one. I waited and waited, while, meanwhile, they had my $15k. They never found a watch for me, which should have been their first priority. I demanded my money back, and, thankfully, found SWE. End of story. This is a SUPERB luxury watch buying experience!
I was in the market for a Rolex watch and did not know where to start. So, I turned to the internet and started doing my research on Rolex watches. After two weeks of casual research, I honed in on the Rolex day-date. Then I seriously started scrutinizing dealers who sold high end watches. I looked at prices, customer care, shipping, return policies, credibility of businesses, authenticity of watches, and real people who listened to customers. Bingo, I found Swiss Watch Expo; lucky me. Swiss Watch had an inventory of choice watches on hand, had the best deal, and people who could communicate to the customer. Ernesto and Matthew are consummate professionals who handled all my questions, concerns, and doubts with alacrity. I got a mint used Rolex for a price that no other dealer could match. I super highly recommend Swiss Watch Expo.I would further add Swiss Watch is my go to dealer for prestige watches. Swiss Watch Expo is the real deal
I recently treated myself to a "new" Rolex from Swiss Watch Expo. I was pleasantly surprised with the excellent service I received from Matt. My first Rolex was a gift from my husband purchased from a retail store. If I decide I want another Rolex, I will use Swiss Watch Expo, the price and quality are great!
My second purchase from SWE. There are not enough words of praise for the staff (for this purchase I was helped by Ernesto Castillo). The quality, pricing, and selection of merchandise exceeds expectations.
I have personally done business with SWE, they are fantastic to work with. They sell watches that are near brand new quality and they professionally service and time all their watches before you get them. This alone could cost you 500.00$ alone to have it done. The best part is you can use also get your timepiece with payments by using Affirm. You make a down payment and then get great terms to pay it off. I have a lot of timepieces and SWE is the best dealer I’ve patronized. Super knowledgeable watch experts, they do not over sell watches, they deliver excellent timepieces that you agree to purchase. I would also give them 5 extra stars for their selection and quality. You cannot go wrong with SWE! Most reputable timepiece broker I’ve done business with!
I received my Rolex Yachtmaster 16623 in 2 days just as promised. The watch is magnificent it is truly a beautiful watch. This company truely cares about the quality of used Rolex’s, when you buy from them expect nothing but the best. Thank you for an amazing time piece.
Swiss Watch Expo was great. Our initial Watch was a bit to snug for my husband. Called SWE and they immediately assisted us with the exchange process they even put our New Watch on hold for the exchange. Matt , the sales manager was very friendly and helpful. Will definitely use them again. I highly recommended SWE great watch and Great service.
Returned a watch (watch was just as described, just "not me") No hassle return and fast refund.
Super service. Watch as described. Mark help me on the phone and Ernesto Castillo did the watch appraisal for insurance. Rolex Sea Dweller 116600. And best price on Internet for this watch. Received watch next day and pay with PayPal. I will be ordering my next Rolex from Swiss Watch Expo for sure. Thanks.
No problems in any phase of my purchase. My watch arrived on time, in excellent condition. The watch looked much better in person than it did on line. It came with the original box as well as a travel box as an add on. Very happy with my purchase and I would recommend Swiss Watch Expo to anyone in the market for a pre-owned Swiss timepiece.
Great Company to work with. I was somewhat skeptical with a large online purchase sight unseen but Matt assured me that their watches were 100% authentic. He also advised me that I could take it to a Rolex service center for an insurance appraisal. They verified my new Rolex’s authenticity and it is a fantastic watch. I plan to buy another Rolex soon. Thanks Matt!
The gorgeous gold day-date President Rolex was exactly as described, maybe even better. Shipping was prompt. Plus, Not only did SWE send the original Rolex box but also a smart, zippered, lined aftermarket box for general daily use. Very impressive customer service. SWE exceeded my expectations.
The entire buying experience was great! Great costumer service from the start. They worked with me throughout the entire process. The watch is perfect! Exactly as described! Sales Manager Matt Robertson kept in touch to ensure I was satisfied with the purchase, their customer service, and of course, my watch! I highly recommend them!
I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch
Fantastic experience. Received the watch in 2 days. The watch was even more than I expected. Excellent condition. Received a genuine Rolex box as well as a soft sided box. The process for wiring the payment was very easy and efficient and worth receiving the percentage off for doing so. I would highly recommend (and have already done so) Swiss Watch Expo to anyone interested in purchasing a certified pre-owned time piece.
Matt helped me finalize my online purchase. I am very happy with the quality of my Swiss automatic chronograph, it was exactly as described on the Swiss Watch Expo website. Thanks for a wonderful addition to my timepiece collection.
Great experience. There was no effort to upsell, in fact just the opposite. My sales rep Matt did a great job of tailoring my gift purchase for me. The watch was of high quality and exactly as advertised. I highly recommend Swiss Watch Expo if you are in the market for a pre owned watch.
I found an Omega Agua Terra that I have been looking for on the website. I was leery to make a purchase of this size through the internet with a site that I was not familiar with, but am glad that I did! I have been seeking this particular watch for almost a year, and when it arrived, it was exactly as described, and exactly what I wanted. thank you
Very pleasant smooth transaction the watch is in mint condition and I'm extremely happy with the watch as well as the excellent price and customer service that I received from SWE! I've purchased 3 watches from SWE in 2 years 2 Cartier's and 1 Rolex always quality and beautiful timepieces.
I researched a lot of sellers before deciding to buy from SWE. My primary concerns were authenticity and condition. What I found mostly were sellers that guaranteed authenticity, but provided inadequate information about the watches condition. SWE provides excellent pictures and information including serial numbers, and completely reconditions their watches inside and out. For me, their reconditioning process is the only way to guarantee authenticity and condition as the watch has to be disassembled and serviced for reconditioning, rather than an exterior polish only. I’m very pleased with this purchase and recommend SWE to anyone looking to purchase a high quality watch.
I absolutely love the watch I purchased. The watch arrive quickly and service was excellent. I must say everything exceeded my expectations. I would recommend SwissWatchExpo to all .
Very responsibles and delivery on time and merchandise was as they advertise. I would recommend Swiss Watch to anyone.
Description of product was spot on. Received my timepiece in a quick fashion. Got a great price. I’m really happy with the customer service.
My experience working with Matt was quite pleasant. I had several questions about the watch I wanted and Matt was very helpful and patient . The timepiece arrived on time and it was exactly as I expected based on the online description.
I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch.
Delivered as advertised. Wonderful to do business with. Will definitely be purchasing from them again in future. Class act.
Found the watch that got away from me on SwissWatchExpo. I was very skeptical at first but thought I could just return it if it wasn't what I expected. I used PayPal and the transaction was very smooth and my watch arrived promptly afterward. I've already taken it to get sized perfectly for when I start wearing it...got it as an early graduation gift to myself ;-)
The care and attention that Matt gave me in my search for the watch I was looking for was wonderful. I truly felt that he was out to help me. He will hear from me again. Thank you Claire
Transaction was smooth by today's standards whereas everything usually has a catch. Not this time! My trade in was fairly priced and the Rolex GMT purchased was delivered as described. Great service!
This was my first luxury watch purchase (let alone first online purchase) and I was very satisfied with my experience. I called the storefront for more information on the piece I was interested in. I spoke with Matt who was very helpful and knowledgeable. I was reassured by him so I made the purchase. The watch was listed as “excellent” condition and it most certainly is. I would say it is like new. I am very happy with SWE and look forward to being a repeat customer in the future. Thanks.
Matt was wonderful! He was extremely knowledgeable, genuinely friendly, and very patient in helping me select the perfect watch for my son's graduation. Matt, I can't wait to come back and buy a watch for myself next time!
I recently purchased a pre-owned Breitling from this retailer, and couldn’t have been more satisfied with the process. Order handled smoothly, delivery was quick, and all checked out with the purchase. I admittedly was a bit nervous about purchasing a timepiece online, but I am definitely going to shop here again when ready to expand on my collection. Thanks so much!
This was my first purchase with Swiss Watch Expo (SWE). Working with Matt the Sales Manger was such a positive experience that if I ever purchased another Rolex or high end timepiece I would go through SWE again. Since it was my first on line fine timepiece purchase ever I did in fact get the timepiece authenticated and appraised during the money back guarantee period. The timepiece was authentic and the appraisal value provided by SWE was spot on. It is nice to be able to shop with confidence.
Hi... I don't have a Facebook page but I'm having my sisters.... Yes, I, kesha Shaw have bought my second Breitling from Swiss watch Expo and it has been nothing pure 100% authenticity. This company deals with nothing but professionalism to make sure your experience is of greatness... Thus, I'm one that is very skeptical about buying anything online and afraid of getting something other than what I've seen or was told... Not this company and I will definitely recommend anyone to purchase a great time piece from Swiss watch Expo... You'll find yourself leaving nothing but great reviews about this company such as myself.
Here are all the things about SwissWatchExpo I liked: Excellent selection of time-pieces with great prices. Manageable web site. Amazing pictures and detail. Clear instructions on methods of payments. Generous with their time when asking questions.
Excellent transaction, beautiful watch. Fast, tracked shipping. Ernesto Castillo was very helpful.
Amazon led me to Swiss Watch Expo where Matt shared that that particular watch without papers was sold. However, he had the Cartier Roadster I wanted in mint condition with box and papers for a fair price. He got it packaged within the hour where it would make that day’s express mail. Every detail about the watch arrived EXACTLY as Matt described. Looks brand new despite being 11 years old and this watch is not currently being produced by Cartier. I have wanted this watch for 7 years and could not be more thrilled with my legacy purchase or the service I received from Matt and Swiss Watch Expo in Atlanta.
This is by far the finest watch shop in Atlanta. They did a fantastic job helping me acquire two beautiful Swiss time pieces. They are most courteous and communicate wonderfully pre and post sale and are always available to answer any questions in a very courteous and professional manner. I have been to many jewelers over the years throughout the world and nothing beats Swiss Watch Expo's selection, competitive pricing and superb location. Their no haggle dealer pricing make it a pleasure to shop there. Matt, Ernesto, Victoria and the whole SWE team truly rock!
I went and took my husband to surprise him with a Rolex. I received the best customer service.....and price. I would definitely shop here again.
This was my first time purchasing a rolex watch as a gift for my mother but Matt was extremely helpful and their customer service was beyond excellent! They are family owned company and stands by every watch they sell! I would definitely recommend:)
I absolutely love and highly recommend this place! If you are looking for a quality timepiece, look no further. I've purchased several timepieces from here and I've never been disappointed. The staff is very professional and knowledgeable in the items they sell. Their customer service is superior and that's why it's a five star company!
I saw a Rolex Yachtmaster that I loved. My husband called and was able to speak with someone immediately who accommodated us and answered all our questions. We have been searching for a nice watch for a while, and this company’s price, quality, and service was by far the best. I would definitely buy from them again and recommend them to friends and family.
I purchased my watch via eBay and the information there was totally accurate. The watch arrived extraordinarily quickly considering that I live in Australia and was packaged extremely well with nothing left to chance for the safety of my watch. Considering that it was a 2004 model it presented as if new and was in immaculate condition with its original box and papers. Another nice touch was the inclusion of separate travel case. I would have absolutely no hesitation recommending Swiss Watch Expo to anyone who is in the market for a quality Swiss timepiece.
I have searched for a specific watch that I regret selling years ago. That search led me to Swiss Watch Expo and the price was shockingly in the same price range as the one I purchased in 2005. After reading the online reviews for SWE I decided to purchase the watch. I am pleased to say the actual watch exceeded my expectations. It looks much better than the online photo.
I recently had a transaction with them via Chrono24. They were very quick in responding and watch was delivered quickly as well. I initially dealt with Matt Robertson and everything went very smoothly. They say that when buying watches -especially used, you are essentially also buying into the reputation of the dealer. I would do business with Swiss Watch Expo again.
I got online a Rolex President with Diamond for my wife. Best Customer services, very helpful and reasonable price. Recommence for all shoppers.
Excellent selection of swiss watches with some great prices and really good finance terms. They have a lot of the hard to find stainless steel Rolexes and are all in fantastic shape and 100% authentic. Very easy to work with and answered all my questions. Would definitely recommend and will buy from again.
Fast, easy transaction with quick shipping. The product was gorgeous! Can’t stop staring at it while I’m out and wearing it! Thanks!
The Staff at SWE is very knowledgeable and helpful. Great Customer Service. Great quality watches Purchased a watch for my husband and he was very pleased with his gift. The transaction was effortless and the staff was very helpful along the way to get questions answered and the transaction done. This is a very reliable and dependable business. We did have our watch within 2 business days as promised. Matt was very helpful!
I stumbled upon Swiss Watch Expo while searching for a specific Rolex Explorer II and they just happen to have one as a new arrival. After reviewing the page advertising the watch, I pulled the trigger and was contacted in a matter of hours to confirm process my purchase. The representative was courteous, efficient and knowledgeable. I received my watch with everything as listed on the site in a few days after completing the purchase process in the condition as advertised. I would buy from Swiss Watch Expo again.
Best Price and Selection of Premium Pre Owned Watches We searched for a while to find a particular specific pre owned watch and found it here. Price was competitive and the watch was exactly as described and photographed. Service people are well informed and helpful. This is a good place you can trust for your purchase
Thrilled with my watch! A jeweler authenticated it and said it was superb. A legit place to get a preowned Rolex!
Easy peasy transaction. Watch was even better than described.
Great service. Watch came as promised. It’s exactly what they promised. Also came with an appraisal. These watches are verified and certified authentic. If your in the market for a luxury high end watch you can be assured you are getting an authentic product.
This is my first Rolex I bought from them. It was a vintage Rolex and in just like new condition as described. 18K gold Datejust Turnograph. Excellent service/transaction ... Received it with in two days and the insurance appraisal was more than I paid for the watch!
Great deal, fast delivery, excellent customer support. I give them my highest recommendation!!!
Best of the Best Pre Owned watches Best price and Best customer services
I would like to say that I feel that you are taking a risk, purchasing such an expensive item online that has been previously owned. The outcome was better than I expected. After I received the watch, just to confirm whether I received a Watch worthy of the price I paid, I got a second opinion. the staff of this other establishment gathered around my watch and told me that it was worth more than the insurance value placed on it. This made my Day. Marcus Soori and Ernesto Castillo made my purchasing experience enjoyable. Thank You, Greg Rouse.
Ordered my Breitling superocean from Swiss watch expo. Amazing customer service, ordered late Sunday night watch was dropped off on wensday by ups. Very detailed emails and kept me up to date. Will definitely purchase again. Thank you
The entire experience was so easy. The watch is absolutely in mint condition, and arrived within a couple of days. Will definitely use this company again !
Matt was great with answering questions and keeping me up to date during the purchase. Prices very competitive and outstanding product quality. Will definitley buy another watch from SwissWatchExpo again. Thanks Matt and Ernesto.
The Breitling watch I ordered was exactly as advertised and a GREAT price. I saved over $3,000 and I am totally satisfied.
My search for a very specific watch led me to Swiss Watch Expo. After discussing the condition of the watch on the phone I scheduled an appointment to inspect it in person. It was as mint condition as described but I decided to sleep on the decision before making such an expensive purchase. A week later I am now the proud owner of a circa 1991 Rolex GMT Master II with a Root Beer bezel and Slate Serti dial. Friends who have seen the watch thought it was brand new and couldn’t believe it was 26 years old. Marcus was easy to deal with and no beating around bush with sales speak. He even helped me save a bunch of money on sales tax.
Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.
Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.
I’ve bought several watches from Swiss Watch Expo and, without exception, my experiences have been outstanding! I have dealt principally with Marcus and also with Matt. They go above and beyond and to answer my questions, provide side-by-side comparison photographs when requested and have even sent me a photo of one watch on the wrist of a female employee so that I could get a true idea of how it would look when worn! I’ve also had to return a couple watches for reasons having nothing to do with the company and they have handled the exchanges with exceptional professionalism, courtesy and expedience. I would not hesitate to recommend SWE to anyone looking for a fine timepiece at a great price. The quality, service and selection are unmatched!
I purchased a Breitling Navatimer Patrouille Suisse for my USAF aviator husband for Christmas. He was thrilled, especially when we discovered that it had belonged to a member of the Swiss equivalency of our USAF Thunderbirds. It is a once in a lifetime watch that he treasures and will hand down to his son someday.
These guys are the real deal. They were fast, interactive and communicated positively. I am happy with my Rolex watch. Will I buy from them again? Absolutely yes!
Great doing business with you guys! Bought a Cartier Pasha and loving it!
Superb! The watch is exquisite, the craftsmanship is like no other. I loved the treatment as if i were a king. They did everything under the sun to ensure my happiness.
Excellent Transaction! This is the second watch I've purchased from them. Both were vintage Rolex watches and I'm very happy with them. My salesperson was Matt on both purchases and he was great to deal with.
A great experience all around. Marcus handled my purchase start to finish and later provided great follow up to a few questions I had. The Omega chronograph /day / date exceeded my expectations and I will absolutely be back for another timepiece very soon.
Highly recommended. I will buy again from them. It was a fast transaction. I will visit them when i am in Atlanta. Thank you!
Best store in GA. Probably largest selection of Swiss Watches. Great peaople to deal with. Top notch customer service. Highly recommend them for your next watch purchase or watch repair and maintenance.