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Terms And Conditions

Terms of Use

At Swiss Watch Expo we appreciate your business. We hope you will find this site useful and enjoyable. Swiss Watch Expo has developed this site as a service to its customers. Please review the following basic rules that govern your use of this site. Note that entering this site constitutes your acceptance of both the Privacy Policy and terms and conditions, whether you have read it or not. If you do not agree to these terms, please do not enter this site. Swiss Watch Expo may revise the content of this agreement at any time. By using the site after a change, you agree to follow and be bound by all of these changes. Please visit this page periodically to familiarize yourself with the current terms of use. Should you have questions concerning any of our policies, please Contact Us.


We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.


Privacy Policy

Please review our Privacy Policy, which goes into further detail on how we at Swiss Watch Expo protect your privacy while using our site or ordering from us.


Site Contents

Unless otherwise noted, all design and content featured on SwissWatchExpo.com - including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned or licensed by Swiss Watch Expo. This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our site and the site as a whole are intended solely for your personal, noncommercial use. Any use of our Web site and its content for purposes other than personal and noncommercial is prohibited. You may only download or electronically copy and print any of the contents displayed on the site for your personal, noncommercial use. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.


Disclaimer

Swiss Watch Expo does not warrant that the function or operation of this Web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a user of this Web site, you must assume full responsibility for any costs associated with servicing of equipment used in connection with use of our site. As a user of this Web site, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Swiss Watch Expo shall not be liable for damages of any kind related to your use of or inability to access this site. If you are dissatisfied with the site, its contents or any of these terms, we would like to hear from you. However, your sole and exclusive legal remedy is to stop using the site.


Links

We make no claim or representation regarding, and accept no responsibility for, the quality, content, nature or reliability of sites accessible by hyperlink from this Site. The linked sites are not under our control and we are not responsible for their content. We are providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement, or adoption by us of the site or any information contained therein. When leaving this Site, you should be aware that our terms and policies no longer govern, and, therefore, you should review the applicable terms and policies, including privacy and data gathering practices, of that site.


Accuracy of Content

We endeavor to provide the most current and accurate information on this site at all times. However, there may be occasions when some of the information featured on Swiss Watch Expo may be incomplete, inaccurate or out-of-date. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. Swiss Watch Expo reserves the right to correct errors or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price, Swiss Watch Expo shall have the right to refuse or cancel any orders placed for product at the incorrect price. Swiss Watch Expo shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Swiss Watch Expo shall issue a credit to your credit card account in the amount of the incorrect price.


Availability

We work very hard to provide you with unique and inspired products. As a result, some of these products are only available in limited quantities or require large production lead times. When an item is no longer available we make every attempt to remove from the site immediately. If an item is currently on back order, we make every attempt to include this information with the item on the site. If you have any questions or concerns about the availability of product on this site, Contact Us.


Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. The actual colors you see will depend on your computer monitor, and we cannot guarantee that your monitor's display of any color will be accurate.


Indemnification

You agree to indemnify, defend, and hold harmless Swiss Watch Expo, its officers, directors, employees, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Limited Liability

In no event shall we be liable for any indirect, special, incidental, consequential or punitive damages (including but not limited to loss of use, loss of profits, or loss of data) whether in an action in contract, tort (including but not limited to negligence), equity or otherwise, arising out of or in any way connected with the use of this site or the materials therein.


Applicable Law and Venue

These Site Terms and any transactions thereunder shall be governed by and construed in accordance with the laws of the State of Georgia without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed only in state or federal court located in Atlanta, Georgia, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.


General Terms

We reserve the right, without notice and in our sole discretion, to terminate your license to use the Site, and to block or prevent future access to and use of the Site. If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.


Restrictions on Use of Copyrights and Trademarks

This Site and all materials on the Site, including, but not limited to the sales copy, navigational aids, images, illustrations, and logos are either our or our affiliates and licensors property and are protected from unauthorized copying and distribution by copyright law, trademark law, international conventions and other intellectual property laws. If you desire to use these properties, you must obtain our written consent prior to your use.


Product Images

This Site and all materials on the Site, including, but not limited to the sales copy, navigational aids, images, illustrations, and logos are either our or our affiliates and licensors property and are protected from unauthorized copying and distribution by copyright law, trademark law, international conventions and other intellectual property laws. If you desire to use these properties, you must obtain our written consent prior to your use.


Taxes

Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes. GEORGIA residents will be charged sales tax, but all other such duties or taxes shall be paid by you, or, in lieu thereof, customer shall provide us with an appropriate tax exemption certificate.


Pricing

We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on this site are in U.S. dollars. Interim markdowns may have been taken, and the original price may not have resulted in actual sales.


Shipping

We ship to the billing addresses. All the signature are required at the time of delivery. The different shipping can be arranged by contacting our customer service . We do not ship to PO Boxes (UPS or USPS) as we require the signature of the recipient


Our Return Policy

We know that you will love your precious watch/jewelry purchase from us, but if for any reason you are not content with your selection, you can exchange it for another item or return it for a refund.


No Hassle Returns

  • The customer has a 7 calendar day inspection period to qualify for a return or refund. Starting time for the inspection period will be determined by the signature on the carrier records upon package delivery.
  • In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number. To request an RMA number, please call 404.814-1814. Issuance of an RMA number does not guarantee final disposition and all returns are subject to inspection.
  • All return packages must have Return Merchandise Authorization number prominently displayed on box. The RMA number must be clearly written on the shipping label as the reference number to prevent refusal.
  • We suggest that you send your item(s) via insured, traceable means, such as UPS, FedEx, or USPS. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. We will have zero liability for any items while in transit or in the possession of any common carrier, courier service, customs authority or other postal or delivery service. You must not send any items unless you have insured the items for or against loss for a full replacement value.
  • Retain your tracking number and e-mail it to us so that we can check on the progress of your return. If the tracking number is not traceable on shipping company website within 7 days of receiving item, it will be considered "not a valid return" and will result in refusal of the returned merchandise.
  • All returned or exchanged items must be in their original as sold condition. Item has to be inclusive of all packaging, documents, instruments, links, straps, buckles, tags, protective stickers, boxes and warranties as shipped by SwissWatchExpo. Items must be returned without blemishes, dings, scratches or any indication that the watch has been worn or sized in any manner. Once an item has been used or worn it is no longer returnable. Any signs of wear or removal of original parts will result in denial of return or partial refund.

Refunds

  • All watches are authentic, however should you ever doubt the authenticity of your watch and wish to return it during initial return period, a certified letter signed and verified by either an authorized dealer or authorized manufacturer service center will be required as proof deeming the watch as not being original authentic manufacturer equipment and only then will a complete refund be issued by SWE (exclusions/exceptions apply to stated/noted aftermarket parts such as diamond bezels, dials, and straps/buckles which are not eligible for this return exception).
  • All credit card purchases (website and phone orders) are subject to a 3% restocking fee, items purchased using cash, Paypal, or bank wire/transfer are excluded.
  • If you decide to return an item that was part of our free shipping promotion, our initial shipping costs will be deducted from the refund. All returns are less shipping costs (40.00 for domestic shipping) and applicable International shipping charge.
  • All purchases processed as charges and verified will not be eligible to be voided or cancelled and as such will be treated as a refund only.
  • Restocking fees may be waived for store exchanges with approval.
  • Not eligible for refund: Items not in original saleable condition. Any item not accompanied by a Return Merchandise Authorization Number issued by SwissWatchExpo. Any watch not accompanied with original watch material sold with, such as (boxes, papers, warranty, appraisal). Shipping charges.

Free Shipping

Swiss Watch Expo is pleased to offer fully insured air shipping second day free of charge on all orders shipped within the USA. Your order will be inspected, securely packed, and shipped by UPS. Orders can be shipped to your home or an alternate address.


Visit Our Store

Street: 3170 Peachtree Rd
City: Atlanta
State: GA
Zip: 30305
Phone (404) 814-1814 | (800) 797-0634

SwissWatchExpo is a retailer of pre-owned luxury Swiss watches. We are not an authorized Rolex SA or Cartier International AG dealer nor are we an authorized retailer of any other watch or jewelry manufacturer. Datejust, Day-Date President, Presidential, Pearlmaster, Masterpiece, Submariner, Cosmograph Daytona, Explorer, Sea Dweller, GMT Master, Yacht-Master, Air King Milgauss, Prince, and Cellini are all registered trademarks of the Rolex Corporation (Rolex USA, Rolex S.A.). Cartier, Audemar Piguet, Baume & Mercier, Bell & Ross, Bedat, Breitling, Chopard, Ebel, Franck Muller, Girard-perregaux, Graham, Iwc, Jaeger Lecoultre, Longines, Maurice Lacroix, Omega, Piaget, Panerai, Patek Philippe, Roger Dubuis, Tag Heuer, Vacheron & Constantin, Tudor, Zenith, Ulysse Nardin are all registered trademarks of their respective corporations. The manufacturer's warranty will not apply to watches sold by SwissWatchExpo and SwissWatchExpo is not an authorized dealer of any of these brands. All warranties are provided solely by SwissWatchExpo. All trademarked names, brands and models, mentioned on this site are the sole property of their respective trademark owners. This site, including its owners, operators, and developers, is not affiliated with nor endorsed by ANY watch or jewelry manufacturer brand or any subsidiaries thereof, in any way.