Our goal is to alleviate the stress and confusion of shopping for luxury
watches. We enjoy elegant and classical watches and want to make sure you
enjoy your selection as well. If you are not completely satisfied with any
of our watches for any reason, please contact our Customer Service team for
Why to Buy From Us
Read Customer Testimonials
Selection - At SwissWatchExpo, we feel that you should only be purchasing
watches that will please your sight. That is why we take the guesswork out
of watches shopping by offering you a selection that is hand-picked by our
discerning team. The SwissWatchExpo shopping experience is a pleasant
alternative to gigantic websites and stores that can make choosing fine
watches overwhelming. Instead, we go right to the source to find top
quality, great value watches that are always a good choice. You will only
get the best from SwissWatchExpo.
Value - Because we work directly with the top brokers and distributors our
prices represent value that is well above what others in the marketplace can
possibly offer. We offer low prices on all of our watches plus the same day
shipping. Our watchmakers are always a call away from any professional
advise and consultation.
Our Guarantee - With over 20 years of experience in fine watches, we are
confident that you will be pleased with your purchases from us. We stand by
our great watches and are proud of what we have to offer. If you don't like
them (and we couldn't imagine why!), our customer care team will swiftly and
politely make things right.
Swiss Watch Expo is honored to have the opportunity to serve you. That is
why we stand by all of our products with a full one-year limited warranty.
If an item we sell you should fail as a result of a manufacturer's defect at
any time during the first year, we will repair or replace the item at
absolutely no cost to you.
If your watch has any symptoms of abnormally gaining time, losing time, or
not keeping proper time please do not hesitate to contact us by phone or
email. If it is determined by Swiss Watch Expo that a repair under warranty
is required one of our trained watch professionals will direct you on how to
safely and efficiently ship the watch to us.
Not covered by warranty:
- Regular wear-and-tear from normal use.
- External damage to the product. Any damages resulting from wear to the watch
case, crystal/glass, watch bracelet, watch bezel, straps, screws,
crown/stem, finishes, clasps/buckles, or any other physical damage to the
- Defects caused by outside force or improper use. Consequential and
- The loss of precious, semi-precious stones from settings.
Outside modifications and third party repair attempts of any kind will void
- Any damage if used under conditions which exceed the watch manufacturerÃ¢â‚¬â„¢s
water resistance guidelines.
- Watches that are labeled as water resistant feature a screw down crown. The
crown must be screwed down properly at all times to keep the watch casing
watertight. Water damage is not covered under the warranty unless it is
proven defective by the SwissWatchExpo Repair and Service Center.
- Shipping cost to Swiss Watch Expo.